United Kingdom
I’m a project and continuous improvement professional with experience bringing structure, clarity, and momentum to complex workstreams across healthcare and regulated life sciences. My career has taken me from pharmaceutical manufacturing into NHS programme delivery, giving me a strong understanding of how to balance compliance, performance, and real-world implementation. I enjoy working in environments that are complex and fast-moving, particularly where coordination across multiple teams is needed and where improvement can directly impact patient experience. Currently, I support the Treatment and Care Programme within West Midlands Cancer Alliance, working across Living With and Beyond Cancer, prehabilitation, and psychosocial care. My role focuses on helping workstreams stay organised, visible, and moving forward. This includes coordinating governance, supporting stakeholder engagement, contributing to reporting and data insight, and tracking delivery against agreed priorities. What sets me apart is my approach to improvement. I do more than track actions. I look for what is slowing things down and work closely with teams to understand and resolve it. In previous roles, this has included increasing laboratory equipment availability from 1 to 9 active units through a visual management system, contributing to over $1.2 million in cost savings across a project portfolio, and identifying process improvements that delivered measurable financial and operational benefits. I have worked across continuous improvement, quality systems, regulatory operations, and project coordination. I am particularly interested in roles where data, structure, and collaboration come together to drive meaningful and sustainable change. At the core of my work is a people-centered mindset. I believe the best improvements come from understanding the challenges teams face day to day and creating practical solutions that work in reality, not just on paper. I am currently developing my project and improvement expertise further through PRINCE2 and Lean Six Sigma Green Belt, with a long-term focus on project management, transformation, and performance improvement within healthcare and life sciences.
• Support programme and project delivery across the Treatment and Care Programme, working with Programme • Managers, project teams and stakeholders across regional cancer workstreams. • Support programme planning, governance reporting, milestone tracking, risk and issue management, action follow-up, meeting coordination and programme documentation. • Provide PMO support across delivery group reporting, minutes, actions and workstream updates, ensuring key information is accurate, visible and progressed against deadlines. • Coordinate steering groups, Expert Advisory Groups (EAGs), webinars and stakeholder forums, including agendas, action logs, follow-up tracking and membership management. • Support reporting structures for milestones, risks, issues and quarterly programme updates. • Pull together Cancer Outcomes and Services Data set (COSD) information, the national standard for reporting cancer data in NHS England, to support programme performance monitoring and reporting. • Support audit activity, treatment variation website updates and WMCA patient-facing web page updates. • Provide additional support during Project Manager absence, helping maintain delivery momentum through RAID tracking, reporting updates and coordination of actions.
• Assisting in the authoring of submissions for Regulatory Agencies in accordance with current legislation and client requirements. - Preparation of marketing authorisation applications (MAA, ANDA, NDA) for National and International registrations, including preparation of responses to objections/questions issued. - Variations and Renewals. - Preparation, submission and maintenance of DMFs. • Responsible for formatting, compiling, and electronic filing of regulatory submissions to all agencies in electronic format, filings include DMF/IND/(A)NDA/MAA submissions and life-cycle sequences. • Performing submission build activities ensuring submissions are built with submission-ready documents, creating inter-document links, performing quality check and validating compiled submissions, and finalizing submission by required dispatch date to ensure timely electronic submission transmission to clients or agencies. • Assisting in interpreting FDA, EU and ICH guidance documents. • Supporting regulatory systems maintenance, update, validation, testing, implementation and modification of procedures to facilitate compliant electronic submissions. • Participating in the development and maintenance of Regulatory department systems, processes, checklists and procedures. • Updating and maintaining shell documents for regulatory submissions according to internal guide and global regulatory guidance (example, FDA, EMA, WHO).
• I assisted with the collation of information and the change process within Quality for the introduction of new materials, and for existing materials. • Supported the site with Quality review of protocol and reports. • Supported with site review of corporate policy updates and updating SOPs to bring the site into compliance with global policies. • Supported customer regulatory requests in relation to product registrations. • Liaising with suppliers as part of the Supplier Complaints procedure • Providing support to Quality Management during customer and regulatory audits • Liaising with the regulatory affairs teams on a global compliance project to collate module 3s of registration dossiers. • I acted as Project Lead on a quality project focused on implementing new quality assurance process, for this project I arranged meetings between key stakeholders, ensured timelines were adhered to and that actions were disseminated and completed in a timely manner.
• Completed yellow belt training and undertook a yellow belt project to achieve certification. • Used CI tools such as visual boards and people management skills to increase throughput in QC laboratories. • Engaged stakeholders such as laboratory supervisors, QC analysts, warehouse operatives and quality team through kaizens, workshops, and project progress meetings to drive improvement. • Implemented 'lean thinking' and 'lean principles' within the culture of the QC team to ensure lean sustainability through implementing tools such as visual management successfully. • Developed my knowledge on Operational Excellence through Shingo Model workshops. • Used multiple lean tools such as SIPOC, value stream mapping, kaizen, visual management, change management and time and motion study to name a few. • Implemented daily management framework of PSQDC during daily stand-up meeting. • Created a metrics scorecard for the quality function to enable the department to monitor their performance and allow them to identify areas of improvement. • Completed a Tech Transfer Excellence capstone project, focused on building a superhighway for technology transfers between 4 key sites from early phase to late phase and commercialisation.
• Authorising and releasing patient results through LIMS and manually through email • Utilising quality management systems such as QPulse • Experienced using QS5, AriaDX and Biorad to analyse and interpret raw PCR data • Liaising with QC and data analysts based in laboratories across the UK using communication channels such as teams and whatsapp • Lone working BMS from the hours of 2AM to 6AM, managing reporting and troubleshoot 3 sites across the United Kingdom • Proof reading SOPs and quality documents prior to their implementation
• Utilising Optigene reverse transcriptase kit to screen asymptomatic staff for COVID-19 • Using of automatic liquid handlers such as Dragonfly and MYRA to dispense reagents into Genie strips • Managing and organising the team to ensure continuous workflow and turnaround times are met so that any potential COVID-19 infections are detected in a timely manner • Lone working BMS managing staff of 12-13 people on weekend shift • Investigative data analysis used to compile an retrospective horizontal audit trail • Authoring SOPs and COSHH forms • Inputting data into maintenance sheets and daily quality control documents, involvement in quality management systems
• Handling sensitive data in line with GDPR, data security and confidentiality regulations • Processing ELISAs on enteric samples in a containment level 3 laboratory • Carrying out PCR tests on faecal samples and interpreting results before reporting them to seniors for final authorisation • Usage of MSC Safety cabinets to process samples • Knowledge on how to safely dispose of equipment used to process COVID-19 saliva samples