London Area, United Kingdom
I started training as a doctor in the NHS. Somewhere between writing the same discharge summary for the hundredth time and watching brilliant clinicians spend half their day on admin instead of patients, a question started forming in my head: Why is so much of healthcare still being held together by people doing repetitive work that a system should be doing for them? For most of my training, the honest answer was "because that's just how it is." Then AI changed. What's possible inside a clinic now is genuinely different. Not in five years. Today. Tasks that used to need an admin team, a follow-up call, or someone simply remembering to do the right thing at the right time can quietly happen in the background. Faster. More consistently. Without burning out the people who used to carry it. That curiosity is what became Radix Solutions. Dentistry was the obvious place to start. Dental practices are clinical businesses. They live or die on patient experience, follow-up, and follow-through. They sit on huge patient databases. They take enquiries through ten different channels. And almost universally, the system between patient demand and booked treatment is held together by an exhausted reception team and a lot of mental load. That gap, between what dental practices are doing today and what they could be doing with the technology now available, is what Radix exists to close. We help UK dental practice owners use AI to capture every enquiry across phone, form, webchat, SMS, WhatsApp, and social; respond and qualify instantly without adding headcount; follow up high-value treatment plans on a system rather than on memory; reactivate lapsed patients already sitting in their PMS; and finally see where leads come from, where they drop off, and what's actually producing revenue. The pattern is the same every time: revenue that was always there, but unreachable until now. If you run a UK dental practice and you're curious about what this technology can actually do inside your operation, I'm always happy to have the conversation. DM me and we can audit where your revenue is leaking.