Suella Weerakoon

Aspiring HR Professional | Client Retention Experience

Doha, Qatar

About

Experience

  • ESG Sustainability Communication at Kingdom Konsult
    Apr 2026 - Present · 3 mos

    Supported sustainability initiatives by creating clear and engaging communication materials. Assisted in translating complex environmental concepts into accessible content for diverse audiences, contributed to reports and social media, and collaborated with teams to promote sustainability driven projects.

  • Human Resources at Tivoli Group
    May 2025 - Jul 2025 · 3 mos

    During my internship, I had the opportunity to work on several key HR functions, including: ✅ Assisting with the employee onboarding process ✅ Screening and scanning CVs to help with candidate selection ✅ Supporting the organization and coordination of internal events and activities This experience allowed me to develop valuable skills in communication, organization, and teamwork while gaining hands-on insight into the HR field.

  • Client Center Executive Retention at Standard Chartered
    Jan 2024 - Jul 2024 · 7 mos

    As a Client Center Executive at Standard Chartered Bank, I retained customers who were considering closing their credit cards by offering tailored solutions and support. I promoted loan facilities, managed credit limit enhancements, and ensured timely payments through proactive engagement. I also handled social media interactions via the Sprinklr platform, monitored transactions for compliance, and consistently achieved monthly targets. Through these efforts, I helped strengthen customer relationships and contributed to overall client satisfaction and loyalty.