Greater Boston
I bring extensive experience in multi-stakeholder program and event management, stakeholder success, resource management, and risk and issue management. As an adaptive and detail-oriented professional, my background in community engagement and partner stewardship has equipped me with the organizational insight, interpersonal skills, and intuitive mindset that is necessary to build trust with mission-aligned supporters and teams. I thrive in dynamic environments where I can contribute to collaborative problem-solving, robust systems, and conscious communication with an investment in stakeholder success.
- Delivered high-quality customer service by building rapport and providing tailored product recommendations - Processed transactions and promotions at point-of-sale to ensure transactional and financial accuracy
Through strategic initiatives and organizational advocacy, the JEDI Network was designed to advance diversity, equity, inclusion, and belonging efforts across JA USA. - Provide a platform for associates to discuss issues, share best practices, and advance initiatives that promote DEI and to make JA a more inclusive organization - Engage a broader range of associates in projects and initiatives that have an impact beyond individual JA offices - Encourage advances in DEI in individual JA Areas and at the JA USA National Office
- Led end-to-end planning for successful execution of a large-scale career readiness event serving 1,200+ youth, including budget oversight, school recruitment, vendor coordination, evaluation, and marketing, adhering to timeline and deliverables - Stewarded relationships and ongoing communication with 60+ schools and corporate partners, ensuring timely follow-up, conscious stakeholder support, and accurate information sharing - Subject-matter-expert to K-12 program portfolio, liaison to 60+ school and corporate partnerships, tailored experiences, strengthened engagement through strategic follow-up, and conscious stakeholder support - Identified risk, developed contingency and mitigation plans to streamline issue resolution - Tracked and maintained organized program data and volunteer participation for 400+ individuals across CRM and tracking systems, leveraged data to inform strategic goals - Designed and implemented best practices and processes to improve work efficiency and to reduce operational gaps - Collaborated cross-functionally with internal and external teams, leadership, and Board Committees to align programs with organizational strategy, representing JA through presentations and at partner events
- Managed high-quality programs to 2,000+ high need students with 300+ corporate volunteers - Monitored high-volume inquiries, providing timely informed responses or making referrals to departments - Adapted program delivery for virtual settings via Google Workspace and other digital tools - Developed and implemented an outreach plan to strengthen partner retention and new partner recruitment
- Managed a week-long summer program reaching 40+ youth with 50+ corporate volunteers, including recruitment, designing skills development workshops, and facilitating robust volunteer trainings - Managed program implementation to serve 1,500+ high need K-12 youth with 300+ volunteers
- Supervised and trained student staff through structured 1:1 and team meetings to foster communication, coordinate workflow, and cultivate accountability - Led service projects including campus fairs, trips, and volunteer groups - Supported course development and workshop delivery for a service-learning class
- Supporting and guiding two student leaders in logistics of the service trip - Through Emmaus Farm, volunteering in home renovations, senior living, and food pantries - Participating in comunity, solidarity, reflections and cultural immersion opportunities