Dubai, United Arab Emirates
Management professional with over 20 years in senior leadership roles across GCC markets. Proven expertise in revenue, profitability and market-share growth, business transformation and CRM processes. Extensive history in team building and performance management across varied business segments. Comprehensive experience in sales, rental and marketing of products and services to a wide variety of customers - from SMEs to large corporations. Able to forge strong interpersonal relationships with all levels of decision makers and stakeholders to achieve better business results. Worldwide business exposure and extensive work-related travel history.
• Strategic Leadership: Develop and steer regional strategy, drive market share and profitability growth in alignment with overall EMEA strategy • Dealer Network Management: Manage dealer network through rigorous performance management and compliance oversight • Sales & Marketing: Direct impactful sales and marketing campaigns for revenue and brand expansion • Financial Oversight: Manage regional P&L and budgets, ensure financial health and accurate reporting to senior leadership • Stakeholder Relations: Forge and maintain strong relationships with key stakeholders, fostering collaboration and business growth
Material Handling Equipment (Forklifts, Warehousing etc.)
Key Responsibilities (for Machines, Power Systems and Materials Handling) • Sales, Rental, Parts, Service and Marketing Operations • Revenue, Profitability and Market-Share Growth • Key Account Management • Forecasting and Inventory Management • Budgeting, Accounts and Receivables • CRM and Customer Loyalty • Regulatory Compliances, ISO and Other Process Controls
Energy Efficiency and Power Quality Solutions http://p2power.com/ Key Responsibilities: • Appoint and Manage Distributor Network • Revenue, Profitability and Market-Share Growth
3 Assistant Managers and 10 members in teams across 11 branches in the Gulf Key Responsibilities – Products and Services • Marketing Strategies and Operational Excellence • Business Intelligence • Customer Loyalty and Experience Management • E-Business Deployment - Sales, Rental and Product Support • Exhibitions, Events and Corporate PR • In-house Call Centre
10 Sales Managers and 50+ Sales Engineers in teams across 11 branches in the Gulf Key Responsibilities • Sales Strategies and Operational Excellence • Revenue, Profitability and Market-Share Growth • Dealer Liaison for Caterpillar and Other Principals • Key Account Management • KPI’s and Continuous Improvement Programmes • Sales Training and New Product Introductions • Forecasting and Rolling Demand Management Additional Responsibilities: • Customer Relationship Management (CRM) – Training and Process Management • Six Sigma Green Belt - Performance Improvement Projects