Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Summary: Highly Accomplished HR Professional Over 22 years of experience in Human Resources of Multinational as well as local banks and institutions , with a strong background in: - HR Services: Payroll, Benefits, Onboarding, Government Relations and Off-boarding - HR Operations: Vendor Management, Accounts Payable, Statutory & Regulatory Reporting, Employee Life Cycle - HR Transformation Projects, Performance Management, and Rewards - HR Audits, Compliance, and HR Risk Management Proven track record of managing HR functions across multiple countries and industries, including banking, finance, and more. Possesses excellent leadership, analytical, and problem-solving skills, with a strong ability to drive business growth and contribute to organizational success. Professional Experience Snapshot: Current Role: Associate Director, People Services, Aldar Education Challenging & Supportive environment with opportunities for professional growth and organizational contribution Previous Experience: Deutsche Bank, UAE (5.5 years) - Managed HR Services, Operations, Rewards, Benefits, Onboarding, Government Relations, Offboarding, HR Risk & Compliance, and HR Vendor Management - Served as HR Advisor, handling Statutory and Regulatory Reporting, Payroll, and Pension for the MENA Region (7 countries, 11 entities) Commercial Bank of Dubai (3 years) - Managed HR Transformation Projects, Performance Management, and Rewards HSBC India and MENA (11.5 years) - HR Risk and Compliance: Managed end-to-end HR process audits for MENA Regional HR across 8 countries - HR Services: Payroll, Benefits Administration, Reimbursements, Vendor Management, Client Management, Statutory and Regulatory Compliance & Reporting, and more Career Progression at HSBC: - Joined HSBC as Funds Officer in 2005 and utilized my skills with a complete learning experience - Reached UAE in 2012 as part of career progression, leveraging my expertise in HR to drive business growth and success. Early Career: - TATA Share Registry Ltd. (now TSR Darashaw Ltd.) (2003) - Started as a Graduate Trainee and rapidly progressed to Assistant Manager within 1.5 years - Managed payroll and benefits for clients across various industries, including banking, logistics, chemicals, media, and more
Empowering Excellence in HR Leadership I am thrilled to have joined this esteemed organization as Associate Director in the HR Leadership team! In this pivotal role, I am honored to spearhead end-to-end HR Services and Operations for a dynamic team of approximately 4000 highly skilled and motivated colleagues. But that's not all - I am also privileged to lead a talented squad of 17+ passionate team members who share a common purpose: to drive organisational success through their dedication and expertise. Together, we are shaping the future of our organization, fostering a culture of excellence, and empowering our people to reach new heights. It is a truly exciting journey, and I am humbled to be part of this remarkable team! Thanks to Aldar Education CXOs who recognized my talent and provided this wonderful opportunity 🙏🏻
As a valued member of the MENA HR team based in DIFC, Dubai, I played a pivotal role in driving HR excellence across the region. My responsibilities encompassed a wide range of critical functions, including: - Delivering top-notch MENA HR Services that met the unique needs of our diverse workforce - Managing Payroll with precision and accuracy, ensuring timely and error-free payments - Overseeing HR Vendor Management, fostering strategic partnerships that drove business results - Providing expert Rewards support*, designing and implementing compensation packages that motivated and engaged our employees - Administering Benefits with care, ensuring that our people received the support they needed to thrive - Streamlining Employee Onboarding, from visa and work permit arrangements to seamless integration into our team - Handling Employee Offboarding with sensitivity and professionalism, ensuring a smooth transition for departing colleagues - Ensuring Regulatory Reporting and Statutory Payments were accurate and timely, mitigating risk and maintaining compliance - Mastering HRMS Data administration, leveraging technology to drive HR efficiency and effectiveness Through my work, I helped shape a positive and productive work environment that empowered our people to succeed. Joined with corporate title of Associate and promoted to corporate title Assistant Vice President
After completing HR Transformation role at CBD, I got an opportunity in specialist role wherein I was responsible for Performance Management along with responsibilities in the areas of Rewards, HR Reporting and Analytics and few cost saving projects which has been very much successful and received lot of appreciation from HR and Business Leaders
I was part of an excellent team which worked towards transforming HR Services. My responsibilities was to manage all HR transformation Projects in line with Bank's Digital and Strategic objectives. I was managing HR Transformation Projects in the following segments: 1. Resourcing 2. Rewards 3. Employee Engagement 4. Talent 5. Learning and Development 6. HR Service Delivery 7. Emiratisation 8. HRMS 9. Performance Management 10. Business Operating Model
Regional Business Risk and Control Manager (BRCM) role is unique to HSBC. Introduced in all HSBC departments as part of HSBC's committment to stay complianed with Regulators. - Managed rnd to end HR Processes Audit for all MENA countries as per the group guidance. Processes such as Payroll, Employment Vetting (Onboarding), Mandatory training, Full and final settlement/End of service benefit (Offboarding), Succession Planning, Vendor Risk Management, Business Continuity Planning, Employee Relations, Compensation and Rewards, Local country legislation changes and its implementation, Information Security Risks within HR, Third Party Payments are covered. - Governance of MENA Leave and Exit System. - Implemented MENA Employee Exit System (An automated exit system). - Implemented controls across MENA countries inorder to mitigate the operational gap which was observed during my HR Process Audit. - Coordination of HR Risks related reports such as HR operational risks and HR Risk Appetite statements. - Preparation & presentation of MENA HR Risk Management Meeting. This meeting attended by HR Leadership team members and other Leaders from functions such as Internal Control, Regional Risk, Legal and Compliance team.
Was responsible for end to end HR Service Delivery Projects across Miiddle East and North Africa which caters servces to more than 12000 employees. - Managed many projects likes Payroll Migration to HSBC's Global Service Centre for few Middle East countries, Contact centre deployment of few Middle east countries to another global service centre. I was also supporting Oranisation's people and restructuring project. - Process reengineering was the core focus on this profile and managed to reengineer many internal HR processes across MENA countries which includes Payroll, HR Operations, Pension Payments (WPS in UAE), Overtime process, Leave Process, employee Benefits related processes and so on.
Part of MNC Bank acquisition team (HR work-stream). Responsible for smooth transition of HR Service Delivery Integration and Employee Onboarding. Broadly this can be classified as Analysis of Existing salary package, Liaising with Rewards team for finalising new offer, co-ordination for hiring & movement of staff between HSBC & selling MNC Bank, Liasing with lawyers & ER team for finalising new offer letter formats, Complete logistcs for Issueing Offer Letter (From setting up system programme for offer letter printing to distribution at various locations in India), Setting up Help desk for incoming employees, Overseeing & complete control over GHRS (PeopleSoft) employee data updation, Retirement benefits (Pension & Gratuity) grandfathering & integration, Complete analysis of existing various types of staff loan & migration of the same to HSBC, Unionised staff rewards harmonisation & heading the On-boarding committee which consists of various stake holders from IT, Security, HR, Operations, HR Service Delivery & representatives from all business' Other responsibilties include Project Planning, Budgeting & Monitoring, Co-ordination between HSBC & selling MNC bank for all HR related requirement. In addition to the above, was also acting as HR Relationship Managers on a need basis for all those who are part of the Integration work-stream (Approx 50 members).
Moved from a Individual performance role to Team Leader role. Responsible for Pan India Payroll&Taxation (Temp Staff, Unionised Staff, All Management Staff including CEO & Expats salary & stipend), Cost recharge as per Transfter Pricing Act, Managing Audits Brief details given below about my responsibilities; Managing and ensuring error-free processing of HR Process including: • Pan India Payroll which includes error-free payments of salaries, variable bonus, incentives and deductions as per ; o Industry-wide Bipartite Settlement & Collective Bargaining Agreement o Banks employment Contract with Employees/Expatriates o Pension payments as per Pension rules o Statutory payments and deductions as per PF Act, Income Tax Act, Professional Tax Act, State Labour Welfare Act, Payment of Bonus Act etc.. • Supervising necessary changes in the Payroll & e-HR as per statutory, non-statutory & regulatory requirements. • Supervising Year end Income Tax Proof Collection activities. • Supervising Administration of Medical Insurance including Dependant Parents • Execution of various operational projects to improve the process efficiency. • Managing the Suspense accounts for HR & Audit. • Reporting as per statutory requirements. • Managing Team Performance (1 Manager, 2 Assistant Manager & 2 Banking Assistants). • Managing the cross charge & payments as per Transfer Pricing Act & agreement for Outbound and Inbound Seconded employees. • Temporary employees recruitment & salary payments Notable achievements were - Played key role which helped our Bank's Mgt to sign the Collective Bargaining Agreement (CBA) - Implemented 9th Bipartitie along with our addendum internal agreement. - Implementd Flexible Allowance Plan - Outsourcing of Pan India Investment Proof collection & managing vendor to for smooth year end processing. My team received ASP Regional Recgnition Award for this. - Implemented Cafeteria Approach based allowances (Grade to Employee specific compensation)
I was responsible for PAN India Payroll, Part of Expatriate Administration (including expats payroll), Payroll related e-HR development and other MIS related to Payroll. This is the time we introduced Flexible Allowance Plan (Phase 1) for Pan India Management employees & I played a significant role to implement this.