Ireland
An experienced Training and Assessment professional, with Customer Services management experience, involved since 1999 in driver training and assessment, and with a previous 12 years in the aviation sector; utilising a strong communication, technical and facilitation skill set. Currently developing an interest in collision investigation. A quality- and customer-focused self-starter, with proven interpersonal skills and versatility, with a hands-on, lead-by-example philosophy. Committed to a kaizen approach of continuing personal and professional development by seeking out challenges which exploit core expertise in training and development, and opportunities to diversify and progress. Curious, interested in travel and flexible regarding location.
Working in Ireland and elsewhere with a number of major driver development companies to deliver occupational driver training solutions to blue-chip clients on a consultancy basis.
WFP’s efforts focus on emergency assistance, relief and rehabilitation, development aid and special operations. Two-thirds of their work is in conflict-affected countries where people are three times more likely to be undernourished than those living in countries without conflict. Working through English and French languages, my role helps WFP Fleet Centre to deliver training on site to support their drivers in the field, thus far in Iraq, Somalia, Ghana, D.R. Congo, Yemen, Mauritania, Cameroon, Niger, Ethiopia, Madagascar, South Sudan, Sierra Leone, Côte d’Ivoire, Palestine (Gaza & West Bank) and Zambia.
CAS has a long history of developing and advising on competence management systems for an international client base and a significant track record of delivering quality assurance services to major regulated training and licensing programmes. My role with them supports the quality assurance of training delivery for safety-critical functions in the road transport and construction industries.
Delivering public and corporate driver risk reduction programmes. Managing a team of up to 100 driver trainers nationwide (covering licence categories for cars, motorcycles and articulated trucks); recruiting trainers, performance-managing a diverse skills range and effectively handling employee relations issues.
Technical Sales engineer, rising to customer service manager, for a pressure relief safety device manufacturer. Supporting Europe and Mid-East sales agents, including field visits. Managing Inside Sales and Order Entry functions with 6 staff.