Antwerp, Flemish Region, Belgium
Seasoned leader with a systemic view in complex environments, adept at driving transformation and simplification at the same time. My comfort zone is the crossroads of business and technology. 20+ Years proven track record of combining deep expertise in technology, financials and business in commercial environments, investment governance in large CAPEX portfolios and C-level influencing. Experience with market entry, innovation and product launches.
Consolidating the strategy, roadmap, GTM for Konera, the new Network API Business of Proximus Global Coordinating the incubation team on technical and operational delivery Internal stakeholder management
Develop the product lineup, marketing strategy and the operating model for a startup in industrial Energy Management Developing CRM and digital touchpoints
Advisory in EMEA telco in the field of strategy, org design and technology.
Initiator and general director of fixed wireless access spinoff and Head of Alternative Connectivity business at Telenet (5G services, Telenet Lifeline, TADAAM cablefree internet&tv) within the Corporate Development area. TADAAM venture - Strategized and pitched TADAAM's starting credentials - Brought TADAAM from zero lines of code, zero staff and zero customers to a virtual operator with 50k customers - build and develop a team to run an E2E virtual operator Innovation - manage 5G innovation consortia where Telenet is part of and fund/scout new initiatives - product development of Telenet's affordable internet initiative https://www.linkedin.com/showcase/essentialinternet/
Responsible for consolidation the technology strategy on mobile, cable and core infrastructure. Help with the Big and Complex when necessary, and promote the Smart and Lean whenever possible. Business Review - tracking of output, delivery and spent Crafting the Awesome - spark up innovations and business cases for new business
Customer centricity evangelism. Drive E2E customer journey improvements @Telenet. - Setting up NPS program + measurement, analytics, reporting, change mgt - From insight to action plan: Growing lifetime value by paving the way for journey improvements with actionable insights - From believe to evidence: Establishing NPS financial value model + tracking impact of customer centricity initiatives