Aix-en-Provence, Provence-Alpes-Côte d'Azur, France
As Apple Retail Store Manager, I went trough all the different duties from Customer service, Sales, Operations, and currently People leader. I am also involved in managing projects internally since I am in Aix en provence, working for the Senior Director Market Team and Retail Store Operations.
Main Responsibilities: • Full-cycle recruitment: sourcing, interviewing, and managing onboarding processes. • People development: overseeing training initiatives, career planning, quarterly performance reviews, and annual evaluations. • Culture and values: fostering a positive organisational culture with a strong emphasis on inclusion, diversity, and core company values. • Employee relations: occasionally managing employee relations cases as needed. Project Management : - Senior Market Director Team (EMEIA) - Apple Care support - IT projects support
Managing the day to day operation of the store including : - People - Customer service - Training - Sales - Operations
Author of The Legacy of Rose Gold, A Martin Fisher Novel (October 2025). I write literary crime fiction with an emphasis on atmosphere, psychological depth, and slow-burn investigative suspense. My debut introduces Captain Martin Fisher of the Paris Criminal Brigade in a mystery set between Provence and Paris, blending family intrigue with elegant prose.