Stewart Nicholas

Technology & Operations Leader | Systems Thinker | Integrator of People, Process & Technology | Reflective, Service-Centered Leadership

Greater Watertown-Fort Drum Area

About

I’m a technology and operations leader with experience across military communications, multi-site IT operations, product governance, certification systems, and organizational process design. I work best in environments where clarity, structure, and systems thinking help teams navigate complexity with confidence. My approach blends three strengths: Systems Thinker — interpreting patterns and interdependencies across technical and human systems. Integrator — bringing alignment across people, processes, and technology. Reflective Leader — steady, intentional, and grounded in long-term stewardship of people and systems. I also contribute in community security roles that rely on situational awareness, communication, and calm decision-making, and I serve in governance leadership within my faith community, experience that shapes my approach to ethics, communication, and human-centered leadership. Alongside my formal roles, I steward Nik Systems, my long-term systems and leadership practice where I develop the frameworks and clarity methods that inform my work. My strengths align naturally with environments that value systems thinking, operational insight, cross-functional coordination, and steady, thoughtful leadership.

Experience

  • Trustee at Presbytery of Northern New York
    May 2026 - Present · 3 mos

    I serve as a trustee for the Presbytery of Northern New York, supporting the stewardship, governance, and long‑term health of the presbytery’s ministries and resources. The role brings together organizational clarity, fiduciary responsibility, and a commitment to sustaining the mission of our congregations. Responsibilities include: • Providing oversight for property, financial, and legal matters • Supporting strategic decision‑making related to presbytery assets • Ensuring responsible stewardship aligned with mission and polity • Collaborating with presbytery leadership, committees, and congregations I approach this work with a focus on clarity, responsibility, and long‑term stewardship.

  • Church Administrator/Organizational Leader at First Presbyterian Church of Chaumont
    May 2024 - Present · 2 yrs 3 mos

    I oversee church operations with a focus on structure, communication, and mission alignment—supporting both spiritual leadership and organizational health. My role bridges administrative clarity with pastoral care, ensuring that systems serve the life of the congregation. Responsibilities include: • Managing communications, scheduling, and operational logistics • Supporting worship planning through liturgical writing and service coordination • Facilitating alignment between ministry goals and day-to-day practices • Strengthening community engagement through clear, compassionate systems I bring a vocational lens to every task—believing that order, when rightly held, creates space for spiritual flourishing

  • Allied Universal ()
    • Sergeant
      Feb 2024 - Present · 2 yrs 6 mos

      I serve as a sergeant on the campus safety and security team at Jefferson Community College, where operational discipline meets human connection. My work emphasizes situational awareness, ethical stewardship, and readiness in a dynamic academic environment. Key responsibilities include: • Leading shift operations and incident response with calm, decisive leadership • Maintaining safety protocols and relational presence across campus • Coordinating with law enforcement, college leadership, and emergency services • Upholding integrity, vigilance, and trust in every interaction In addition to my primary role, I’ve supported a range of specialized security assignments across community, healthcare, and infrastructure settings—bringing adaptability, discretion, and mission-first service to each environment.

    • Security Officer
      Jan 2023 - Feb 2024 · 1 yr 2 mos

      I served as a security officer on the campus safety and security team, where I focused on protecting the campus community while building trust and positive relationships. This role honed my attention to detail, incident response, and collaborative problem-solving in a fast-paced academic environment. Key responsibilities: • Patrolled campus grounds and monitored facilities to maintain a safe environment • Responded to incidents and coordinated with law enforcement and college leadership • Engaged with students, staff, and visitors to foster community trust • Maintained accurate reports and documentation to support operational accountability This role established the operational foundation and relational skills that support my leadership as a Sergeant.

  • Founder/Principal at Nik Systems
    Feb 2020 - Present · 6 yrs 6 mos

    I help small teams and independent operators build adaptive systems that create clarity without rigidity—frameworks designed to bend with life’s demands while maintaining the workflows they rely on. My consulting practice blends systems thinking, strategic communication, and creative design to help organizations develop resilient, human-centered operations. My work integrates technical precision with human insight—helping teams and leaders build systems that reflect their values, support sustainable performance, and hold under pressure. How I help: • Streamline processes and align teams for clarity and collaboration • Translate complex challenges into practical, actionable solutions • Build resilient, human-centered systems that scale without breaking • Support strategic decisions with research, analysis, and frameworks Select highlights: • Designed cross-functional workflows that improved alignment and operational efficiency • Created process maps to clarify responsibilities and enhance collaboration • Conducted market and regulatory research to guide planning and accreditation • Turned operational standards into actionable recommendations • Built adaptive systems that balance technical rigor with flexibility I focus on helping organizations maintain operational clarity, build resilience, and empower teams—creating systems that are adaptable, enduring, and aligned with the values of the people who rely on them.

  • Manager, NFRC Software Applications at National Fenestration Rating Council
    Jun 2016 - Feb 2020 · 3 yrs 9 mos

    Provided leadership for the planning, governance, and delivery of enterprise software applications supporting NFRC’s mission, long-term strategy, and member services. Directed a diverse applications portfolio across development, maintenance, and operations, ensuring alignment between organizational priorities, technical capacity, and available resources. • Led application portfolio planning, prioritization, and budgeting in alignment with organizational objectives • Oversaw project selection, requirements definition, and performance reporting to ensure clear goals and reliable delivery • Guided cross-functional teams and external technology partners to deliver integrated, secure, and compliant systems • Supported end users through requirements development, training, issue resolution, and continuous improvement • Ensured data integrity, privacy, security, and compliance with internal standards and external requirements This role emphasized operational clarity, service-centered leadership, and thoughtful stewardship of systems that support both people and process.