United States
➢ Employed at NVIDIA through Insight Global ➢ Operate, observe, troubleshoot, and provide technical support for in-vehicle computing systems in NVIDIA's fleet of self-driving autonomous vehicles ➢ Update and flash the vehicles with new operating systems to perform tests ➢ Travel to locations across the United States to perform tests with the autonomous vehicles ➢ Address and resolve issues in the vehicles, and analyze frequent failures to make suggestions how to solve them ➢ Train new hires skills and techniques, and provide assistance to complete tasks ➢ Escalate any non-standard issues to the appropriate NVIDIA engineering teams for troubleshooting ➢ Communicate operations and system updates with data collections researchers ➢ Collect data to verify systems are performing as expected
➢ Employed at Meta through Qualitest Workgroup ➢ Provision, troubleshoot, maintain, and provide technical support systems for Reality Labs data collection operations' capture systems ➢ Maintain and address component bugs and issues, and analyze frequent failures to make suggestions how to solve them ➢ Escalate any non-standard issues to the appropriate Facebook Technologies team using the internal issue reporting tools ➢ Maintain and update documentation for frequent or recurring issues ➢ Communicate operations and system updates with data collections researchers ➢ Update computer lab network permissions for rotation of new hardware and equipment including installation and upgrades of GPUs and network cards ➢ Perform assembly support and hardware upgrades for data collections systems ➢ Collect data to verify systems are performing as expected
➢ Employed at Cisco through DataNet IT ➢ Maintained a networking lab used by software engineers and architecture teams in developing high-speed switches, network security equipment and appliances ➢ Provided hardware and software engineering support to operate a broad range of servers and switches ➢ Deployed and managed network cabling as well as layer 1 and layer 2 network configuration ➢ Performed maintenance and setup of servers, network switches, VPNs, and firewalls
➢ Employed at Intel through Kelly Services ➢ Covered IT tasks relating to Intel development lab systems and network management ➢ Managed Linux server systems on-site and remotely with Raritan KVM, PDU power management, Intel BMC ➢ Upgraded drivers and firmwares for computers and devices using flashing tools ➢ Tested and troubleshot GPUs, CPUs, network cards, PCBs, and peripheral devices using proprietary equipment ➢ Assembled and disassembled entire servers for new system deployments ➢ Trained new hires skills and techniques, and provided assistance to complete tasks ➢ Handled server hardware deployment, maintenance, and retirement ➢ Deployed network cabling and IP configuration, DHCP and static ➢ Performed maintenance on liquid cooling systems ➢ Repaired wires, PCBs, and motherboards at soldering stations ➢ Recorded and cataloged server systems in databases for inventory and location ➢ Handled tickets via JIRA tracking system
➢ Contracted through Milestone Technologies to work at sites for NVIDIA and Tesla ➢ Coordinated with local points of contact to shut down, move, bring up and reconfigure computer systems for new network environments ➢ Reviewed and comprehended diagrams of desktops and server setups ➢ Accurately created and read rack elevation drawings, patching matrices and layer 1 network topologies ➢ Ensured equipment was accurately labeled with origination/destination information ➢ Tracked assigned project activities throughout the team