Alexander Stevens

Director of Product & Project Operations at Digital Awesome Apps

West Bloomfield Township, Michigan, United States

About

I am a passionate programmer who works well in both team and individual environments. I find ways to solve problems in efficient ways and learn new technologies quickly. I am not afraid to voice my opinion and will do whatever will lead to my team's success.

Experience

  • Director of Product & Project Operations at Digital Awesome
    May 2024 - Present · 2 yrs 2 mos

  • Head of Analytics, Digital Platforms, and Mobile App Development at Lake Effect Group
    Oct 2022 - Apr 2024 · 1 yr 7 mos

    • Constructed reporting framework to revolutionize existing decision processes to include data-driven decision making, leading to over a 50% increase in analytics visibility • Onboarded and managed outsourced development for two mobile cannabis retail applications. Led design, functionality, training, analysis, and strategy • Implemented SEO updates, digital in-store menus, digital in-store kiosks, websites, and mobile apps while communicating progress to stakeholders across the company • Developed in-depth analyses to consolidate reporting across multiple retail fronts for high level executive review • Streamlined operations for inventory asset management to lead to an increase of online traffic of 10% prior to mobile app release

  • Customer Success Manager & Full Stack Software Engineer at Cognito Legal Workflow Software
    Aug 2021 - Apr 2023 · 1 yr 9 mos

    • Fixed multiple bugs, developed new functionality, and designed architecture to improve cost efficiency and overall speed • Created customer success department. Created onboarding flows based on customer activity in-app utilizing Zoho and MailChimp to track the customer lifecycle • Implemented Google Analytics, general and event-based, leading to overhauling the entire website leading to an increase of trial conversion of 20% • Helped develop, schedule, and analyze marketing campaigns that increased subscriptions by 20% utilizing Mailchimp Journeys and Hubspot

  • Co-Founder & Chief Technology Officer at Krawl
    Sep 2017 - Mar 2021 · 3 yrs 7 mos

    • Design, implement, and maintain RESTful API for 80+ endpoints with Node.JS and MongoDB database that are both hosted through AWS • Manage a split team of onshore and offshore developers through JIRA and maintain workflows in conjunction with current Agile standards • Prioritize feature backlog work based on business needs and technical requirements • Spearhead deployment of app and subsequent updates to the App Store beginning in June 2019

  • Simplifya (Greater Denver Area)
    • Software Engineer
      Aug 2018 - Mar 2020 · 1 yr 8 mos

      • Created and implemented several internal tools to increase productivity and ROI in engineering and other departments • Designed and implemented multiple external features as well as implemented Salesforce data structure mimicked from RDBMS structure and architecture monitoring software for the production app environment • Created and implemented several new processes regarding product development and other internal procedures • Guided offshore development team to better standards, newer technologies, and better practices

    • Associate Software Engineer
      May 2018 - Aug 2018 · 4 mos

      • Corrected bugs and defects in code and code structure • Managed communication between dev team and external stakeholders through user stories, feature documentation, and both external and internal release notes • Created a dedicated pipeline for retrieving and exchanging data for different business needs

    • Software Engineer Intern
      Jun 2017 - May 2018 · 1 yr

      - Pulled usage data from database, organized CSV reports, and performed analysis. - Found errors in database for improvement. - Created JIRA dashboards using eazyBI for developer performance and sprint overviews. - Created release notes for past releases using JIRA - Reviewed and laid foundations for improvements in JIRA workflow