Kuwait
Experienced IT professional with a robust 14-year track record in IT Infrastructure and Software Management, IT Budgeting, Manpower Management, Network and Server Administration, Cybersecurity, and ERP Implementation. I have successfully spearheaded technology deployments across diverse sectors including medical, banking, FnB, and retail. My expertise lies in delivering both virtual and physical infrastructure solutions, orchestrating complex IT projects, and ensuring the seamless design, deployment, and maintenance of secure networks and systems. Demonstrating a history of success, I am adept at providing efficient, cost-effective solutions that enhance system performance, scalability, and security. As a highly organized and process-oriented professional, I bring excellent technical and problem-solving skills to the table. Keeping abreast of the latest technologies, trends, and best practices in the IT industry, I am proficient in managing teams, resources, and budgets. My commitment is to drive excellence and innovation in every facet of IT management
• Lead large IT projects, including the design and deployment of new IT systems and services. • Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure. • Help define IT infrastructure strategy, architecture, and processes for the organization. • Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs. • Assess vendors and develop test strategies for new hardware and software. • Troubleshoot hardware and software issues related to internal IT. • Running regular checks on network and data security. • Identifying and acting on opportunities to improve and update software and systems. • Developing and implementing IT policy and best practice guides for the organization. • Conducting regular system audits. • Running and sharing regular operation system reports with senior staff. • Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages. • Managing and reporting on the allocation of the IT budget. • Providing direction for IT team members. • Identifying opportunities for team training and skills advancement.
Accomplishing information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Maintaining staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities. Maintaining organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies. Directing technological research by studying organization goals, strategies, practices, and user projects. Completing projects by coordinating resources and timetables with user departments and data center. Verifying application results by conducting system audits of technologies implemented. Preserving assets by implementing disaster recovery and back-up procedures and information security and control structures. Recommending information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements. Accomplishing financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action. Maintaining quality service by establishing and enforcing organization standards. Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench-marking state-of-the-art practices; participating in professional societies. Contributing to team effort by accomplishing related results as needed Supervising all IT Infrastructure related tasks done on and off site Implementation and Supervision of Network Enhancements and Modifications Supervising the bug fixes and updates of the ERP and Lab Software.
Supervise Team of Technical Support Staff in their Daily Tasks via Help Desk System Installing new hardware, systems and software for networks Installing, configuring, maintaining network services, equipment and devices Ensuring that the network has been customized to satisfy a client’s requirements Supporting administration of servers and server clusters (windows and SQL clusters) Managing all system back-up and restore protocol; developing and installing data retrieval system Performing troubleshooting analysis of servers, workstations and associated systems Documenting network problems and resolutions for future reference Monitoring system performance and implementing performance tuning Managing user accounts, permissions, email, anti-virus, anti-spam Installing security programs to prevent unauthorized access to privileged data and information, and overseeing software and network security Updating security programs and frequent changing of passwords. Configure V-LANs. Configure and administrate DHCP and DNS. Configure and administrate VOIP gateways, IP telephony, Firewalls and Access Points. Configure, administrate and Manage Office365 Environment. Configure and administrate Hyper-V, VMware environment.
Sybase and Oracle import – Dumps Sybase and Oracle export – Dumps Making Users , Distribution Lists , Security Groups on Exchange Server 2010 Forwarding /Disabling User Mailbox. Mailbox Quota Management. Assiging Privileges in Active Directory to Specific Users. Advanced Level experience in Active Directory Troubleshooting. Managing and Troubleshooting ISA Server 2006. Cofiguring ISA Client . Managing And Troubleshooting Cisco VOIP Call Manager and VOIP Services. Managing And Troubleshooting Symantec Backup Exec. Daily backup log monitoring Dude server monitoring/configuring Deployment and Troubleshooting of Oracle and Sybase Servers. Performance tuning of Oracle and Sybase Databases. Purchasing Printer Toners , Server Hardware and Other Equipment from Local Vendors. Generate basic performance chart for MS windows server Generate basic performance chart for Linux server Internet bandwidth utilization monitoring