Antwerp Metropolitan Area
As the Chief Executive Officer at CollectOnline, I have been leading the company's vision and strategy for developing software solutions for debtor management and debt collection since January 2021. With over 10 years of experience in several senior management positions, I have a strong background in process improvement, key account management, and new business development. My mission is to leverage my expertise in management and software sales to create innovative and user-friendly products that help our clients improve their cash flow and reduce their operational costs. I am passionate about building a culture of excellence, collaboration, and customer satisfaction within CollectOnline and with our partners. I am also committed to exploring new markets and opportunities for growth and expansion.
Tripled revenue in 4 years by developing and executing a scalable growth strategy. Led and expanded a team of 15 employees, building a strong management layer to achieve strategic objectives. Introduced new services and markets → drove international expansion in German sepaking countries and secured strategic partnerships. Optimized internal processes → +20% operational efficiency. Implemented CRM and data-driven sales strategies → +30% lead conversion.
Founded and scaled the company, establishing a profitable IT solutions business specializing in Samsung displays, printers, and managed service contracts. Tripled revenue in 4 years through strategic market expansion, portfolio diversification, and long-term client acquisition. Developed and launched managed service contracts, increasing recurring revenue and customer retention. Built and led a high-performing team of [x] employees, enabling operational scalability and superior customer service. Implemented data-driven sales and inventory management systems → optimizing supply chain efficiency by 20%. Established key partnerships with vendors and resellers → expanded product offerings and strengthened market presence.
Xpertdoc Technologies Inc. is a global company which operates in the Information and Communications Technology, providing custom IT solutions for document automation and customer communications management. Xpertdoc Technologies Inc. is a Microsoft Gold Partner and certified ISO/IEC 27001:2013. | The Power of Automation | Our industry-leading document generation and Customer Communications Management (CCM) platform allows you to improve customer loyalty and drive growth by streamlining web and mobile self-service intake as well as document creation, delivery and management. Providing you with the technology and the support to help you stay on the cutting edge of powerful communications across the entire customer journey is our job. Growing your business is our mission. Xpertdoc. Better documents. Faster. https://www.xpertdoc.com
Management of the Sales team by means of coaching & training (5 Account managers) • Implement the Sales strategy • Define the Pricing & Products. • Profit & Loss Accountability • Translate the customers future needs into Development Plans & Roadmap • Part of the Management Team with the Marketing Manager, Operations Manager & Product Manager • Management & Extension of the Partner Channel