Scottsdale, Arizona, United States
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs. Performs a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technology. Phone and in-person contacts with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices. Provides timely updates to the client and store precincts. Provides feedback and training to store teams and assists in store stock repairs.
Helping drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs. Performing a variety of fulfillment duties for clients in their homes including delivery, installation, and networking with a primary focus on Home Theater technology. Maintains phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting their devices. Self-motivated and go-getter. Creative problem solver. Team or Solo player.
Help customers in any way/shape/form. Face to face interactions while answering various questions. Bending and lifting up to 50lbs of product to store in the backroom or stock the floor. Clean and organize backroom and show floor. Keep track of product count and order new product when stock is low. Multitasking. Take and process phone calls. Working solo or with other team members to get the job done. Worked other departments to help other team members stay ahead of schedule.