Steven Rittmann

Student at Aviation Institute of Maintenance

Stafford, Texas, United States

About

I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities.

Experience

  • Ramp Agent at Southwest Airlines
    Nov 2015 - May 2016 · 7 mos

    Southwest Airlines Ramp Agents provide legendary Customer service by handling cargo and baggage service, directing and servicing aircraft and related activities on the airport ramp. What are some of the daily duties of a Ramp Agent at Southwest Airlines? (Your duties may vary depending on the size of your work location.) Loads, unloads, services, guides, and directs Company Aircraft; Safeguards Customers' baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction; Handles all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent; Receives and records Customer baggage, air freight, mail and company materials as required; Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent; Picks up, delivers, and transports cargo and baggage to and from aircraft and prepares records in connection with these responsibilities; Uses jetway stairs frequently to carry items checked at the gate to the aircraft bin; Reviews cargo forms for accuracy and corrects forms as necessary; Performs interior aircraft cabin cleaning by hand, including sweeping upholstery, cleans windows, galleys and disposal containers in accordance with applicable paperwork; Cleans and services lavatories, operates lavatory carts and disposes of contents in accordance with established procedures; May perform duties of a Provisioning Agent, including stocking aircraft cabin interiors for flights with equipment and supplies such as literature, disposal, and refuse containers and commissary items in accordance with applicable paperwork. Maintains an inventory of such items and supplies; Transports cabin and cleaning equipment between aircraft storage area; Operates and/or drives motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart

  • Fuel Agent at Swiss International Air Lines
    May 2015 - Nov 2015 · 7 mos

    Receive, store, transfer, and dispense petroleum fuel products Operate motorized fueling vehicles (fuel tank trucks, standard and automatic transmissions) Operate non-motorized fueling vehicles (hydrant carts) Fuel and de-fuel aircraft per flight crew/flight plan requirements Inspect fueling equipment and vehicles – report malfunctions or inconsistencies Perform accurate fueling calculations Fuel ground support equipment (gasoline or diesel) as required Interact with carrier personnel Utilize hand-held radios, telephones and computers for communication Complete and submit all documentation associated with fueling activities Respond to fuel emergencies (i.e. fuel spills) utilizing emergency response cart and follow established environmental/company guidelines Comply with all federal, state, municipal, airport authority and carrier security requirements Must comply with Swissport SOPs and policies

  • Bank Teller at Wells Fargo
    Sep 2013 - May 2015 · 1 yr 9 mos

    In this role, you will help us deliver on our vision and build lifelong relationships with our customers. You also will demonstrate leadership through contributing to a company culture that supports customers in achieving their financial goals, team members in developing their careers, and communities in continuing to thrive. As part of a team that serves one in three American households, you will play a vital role in living our commitment to the highest ethical standards and maintaining the valued trust of our customers and communities. Tellers are the face of our company and represent Wells Fargo in the community. A Teller position with our team offers an opportunity to be part of one of America s greatest companies. You'll have exposure to a variety of responsibilities, people and experiences in a professional work environment - that's part of the fun! Our Expectation of our Tellers: Tellers introduce customers to new products and services, and generate leads for other members of the sales team to close. Every teller has her/his own scorecard with goals. Our best tellers constantly go the extra mile to greet customers, make them feel welcome and also engage customers to learn about their financial needs. An excellent teller processes between 20-25 customer transactions each hour with no mistakes through patience, attention to detail, and the ability to follow procedures. Every teller is responsible for maintaining and balancing a cash drawer. Under direct supervision, processes customer transactions within established guidelines. Identifies and makes sales referrals, recommends alternate channels, cross-sells bank services and products for Wells Fargo partners, provides excellent customer service. Duties may include safe deposit, merchant/vault, ATM processing, bonds and coupons, foreign currency and night drop. At Wells Fargo, we have an outstanding diverse team. We want people who pitch in and help others without being asked and want team members.