Seoul, South Korea
Bilingual business professional with international experience across the United States and South Korea, specializing in relationship-building, client communication, and cross-cultural operations. Currently coordinating academic programs while gaining hands-on experience in project planning, student recruitment, and stakeholder management — developing the foundation for a long-term career in global account management and sales. Seeking opportunities with international organizations where I can leverage language ability, global perspective, and strong interpersonal skills to drive client success and business growth.
• Coordinate academic programs while serving as a primary point of contact for students and parents in an international environment. • Manage client relationships, addressing needs and ensuring high satisfaction and retention. • Support student recruitment initiatives through consultations and program guidance. • Collaborate with leadership on course planning and operational improvements. • Deliver customized educational solutions for diverse learners across cultural backgrounds
HeyoKorean 한국어 학원 스타트업에서 기존의 경제사와 잠재적인기회를 조사하면서 새로운 신규 학생의 주의를 끌어 댕기는 전략을 세우는 일을 담당했다. 이미 Heyokorean의 서비스를 사용해 본적 있는 학생들 대상으로 여론조사를 시행하고 피드백을 얻어서 행정에게 통계와 유용한 정보를 전달했다.
Lead training of newly hired employees on official procedures. Oversaw food production operations. Attended and occasionally lead interviews of prospective hires. Assisted with ordering supplies and stock and maintained up to date records
Responsibilities- assist with CRM data entry to ensure accounts are up to date. Collaborated with sales representatives to finalize sales. Helped optimize customer relations to maintains brand loyalty.