Steven Molzahn

Director | Leading Modern Workplace Transformation, Innovation & Exceptional User Experience at Scale

Greater Minneapolis-St. Paul Area

About

Technology leader with extensive experience shaping enterprise workplace transformation and operational excellence. Recognized for building high‑performing cross‑functional teams and implementing strategies that simplify, automate, and modernize complex environments. Skilled at reducing technical debt and advancing innovation to deliver user‑centric, frictionless technology experiences. Expert‑level technical knowledge across modern endpoint, cloud, and digital workplace ecosystems, including: Microsoft Platforms: Windows user experience engineering, Microsoft 365, Azure services and infrastructure, Azure Virtual Desktop, Intune/Autopilot, MECM (SCCM OS deployment), Active Directory, Windows scripting and automation, software packaging, Citrix DaaS, and Unified Communications. Apple Ecosystem: macOS/iOS/iPadOS engineering, Jamf Pro and Microsoft Intune, Jamf Connect with Entra ID, application packaging, Bash/Python scripting, device enrollment workflows, and Apple Business Manager.

Experience

  • Director, End User Experience at Johnson Brothers
    May 2026 - Present · 2 mos

  • Sr. Systems Engineer - Client Engineering at Delta Air Lines
    Nov 2025 - May 2026 · 7 mos

  • Fingerhut (10 yrs 8 mos)
    • Director, End User Technology
      Jul 2019 - Nov 2025 · 6 yrs 5 mos

    • Sr. Manager, End User Services Architecture and Engineering
      Apr 2015 - Jul 2019 · 4 yrs 4 mos

  • Endpoint Solutions Architect at Unisys Corporation
    Sep 2012 - Apr 2015 · 2 yrs 8 mos

  • Merrill Corporation (6 yrs 5 mos)
    • IT Manager of Desktop Architecture (Sr. Desktop Architect)
      Mar 2009 - Sep 2012 · 3 yrs 7 mos

    • IT Manager of Site Support (US Central Region) and Desktop Architecture
      Mar 2008 - Mar 2009 · 1 yr 1 mo

    • IT Manager of Site Support (US Central Region)
      May 2006 - Mar 2008 · 1 yr 11 mos