Gresham, Oregon, United States
I am a highly accomplished and results-driven Site Operations Manager with over 26 years of progressive experience in supply chain, logistics, and complex warehouse management. My professional philosophy centers on delivering "game-changing" process improvements by strategically focusing on people, process, and performance. My signature achievement involves spearheading the successful turnaround of a struggling site into a top-performing operation for GXO. By driving front-line engagement and strategic team development, I consistently exceeded customer expectations and ensured the facility operated efficiently under a strict cost-plus budget. This transformational work was recognized internally and selected as a best practice to be shared across other business verticals. I specialize in analyzing organizational workflows, using business insights from data, and managing cost-saving initiatives that directly impact profitability. Key successes include achieving and maintaining a 99% Service Level Agreement (SLA), optimizing transportation shipments, and managing multi-site logistics (including new facility openings and spearheading a JIT shuttle program). I am passionate about fostering a culture of safety and building cohesive, adaptable teams. I thrive on deconstructing complex logistics challenges and implementing scalable solutions that drive sustained efficiency and growth.