Steven Leigh Maade

Head of Engineering

Barcelona, Catalonia, Spain

About

I am a results-driven leader with over 10 years of experience in fast-paced operational environments, specializing in building and managing high-performing teams across diverse industries. With expertise in AI, programming, and Six Sigma methodologies, I excel in optimizing workflows, automating processes, and driving efficiency at scale. I have a strong background in sales, training sales teams, and developing online marketing strategies that enhance customer acquisition and revenue growth. My ability to centralize tools, integrate AI-powered agents, and streamline operations ensures seamless connectivity between departments, improving overall business performance. Additionally, I have a deep understanding of tool integration and API connections, allowing businesses to unify their digital infrastructure and maximize productivity. My expertise spans multiple sectors, including healthcare, dental technology, home appliances, real estate, and software development. I have successfully led multicultural teams, fostering collaboration and innovation to achieve operational excellence. My passion for problem-solving, continuous improvement, and leveraging technology to enhance business processes allows me to adapt quickly and deliver impactful results. Highly motivated and committed to excellence, I thrive in dynamic environments where I can push boundaries, optimize systems, and create lasting value.

Experience

  • Head of Engineering at Labtwentytwo Barcelona, a Tribute Portfolio Hotel
    Jul 2025 - Present · 1 yr 1 mo

  • Operations Manager - Spain at E-Call Europe
    Mar 2025 - Jul 2025 · 5 mos

    E-Call Europe provides an innovative service call system designed to enhance customer experience and streamline business operations. Our solution enables businesses to offer fast and efficient service requests, reservations, orders, and feedback collection, reducing wait times and improving overall satisfaction. With real-time monitoring and data insights, businesses can optimize their processes while maintaining seamless and professional client interactions. E-Call Europe operates on a flexible, pay-per-use model, making it a cost-effective solution for businesses looking to improve efficiency without major upfront investment.

  • Clinic Director at Unitat Estetica Dental
    Jun 2023 - Jun 2025 · 2 yrs 1 mo

  • Senior Operations Manager - Treatments at Impress
    Oct 2021 - Jun 2023 · 1 yr 9 mos

    Clear Aligner Production / Design / Manufacturing

  • Senior Manager Clinical Operations at Unitat Estetica Dental
    Nov 2019 - Nov 2021 · 2 yrs 1 mo