Columbus, Ohio Metropolitan Area
Experienced Business Analyst with a demonstrated history of working in the automotive industry. Skillful in an Agile Environment, with Bachelor’s Degree focused in Business Management and Management Information Systems.
Business Analyst within Ecommerce on an agile development team supporting Roguefitness.com - Participate in the design, implementation, and analysis of website enhancements - Facilitate backlog creation sessions with business partners and development teams - Coordinate requirement sessions as needed with business partners and team members, in an effort to clarify information needed for elaborating stories.
Project(s) Microservices - Engaged in core re-architecture work addressing heritage design, on-prem systems and core systems to pay down technical debt where possible/feasible through re-architecture, migration-to-cloud and/or elimination or consolidation. - Implement existing services and assist transitioning to the cloud using AWS. - Assisting with ETL Processes, Code Maintenance, Data Queuing, Security, and Service Implementation. - Familiar with Dynatrace, SOAPUI, Postman, Swagger, and MYSQL Workbench Glass Order Management - Core Point of Sale systems. - Multiple Contacts centers and Store locations nationwide. - Subject Matter Expert for internal associates and business stakeholders. - Implemented Window Regulators into core POS platform RV Safelite Solutions - Implemented a new UI to handle RV Motorhomes. Core Competencies (Actions) - Facilitate the team in the practice of creation and defining - Lead in Information Gathering - Determine the How and the Who of Requirements - Quality of Stories, Time Management, and Multitasking - Problem Solving - Maintain Expectations - Subject Matter Expert / Product Domain Knowledge Core Competencies (Personality Traits) - Leader - Listener - Translator - Peace Keeper - Communicator - Adaptable - Influencer Secondary Capabilities - Quality of Product - QA/UAT - Support - PO, PM - Gap Filler
Knowledge of Platforms: Windows XP, Windows 7, Windows 8, Citrix Xen Applications, and Xen Desktops. Applications/Tools: Microsoft Office 2003-2016. LanDesk ticket system, AS400, Mainframe, Oracle, Infoblox, Active Directory, Dameware Remote, Certification in Bomgar Remote
• First point of contact for hardware/software support. Home Office and Store Locations • Trouble shoot for major companies Victoria's Secret, Bath & Body Works, La Senza, and Henry Bendel. Including network, telecom, traffic counters, and main services (SQL and Oracle) • Mobile Point of Sale Units (Mobile iPods/iPads)
• Daily use of SSCS(Service Station Computer System) and QuickBooks Pro 2006 • Process month-end invoices, accounts receivables for diesel, off road diesel, and regular unleaded for specified customers • Reconcile sales and make bank deposits