Chicago, Illinois, United States
Seasoned digital portfolio manager (6+ years) for multiple web and mobile applications from conception to deprecation/retirement utilizing Waterfall/Agile methodologies. Proven track record of launching and scaling growth initiatives across multiple highly-matrixed organizations. Expertise across regulatory, pharmaceutical production, NLP/ML, Data Science, Search/SEO, and retail app/web development. Ability to navigate and influence and lead cross-functional high performing teams. Skills: Agile Methodologies, Change Management, CRM, Product Management, Digital Analytics, Cross-Functional Team Management, People Management, DevOps
Digital leader responsible for the development and maintenance of web/app platforms and the firmware needed to connect physical products to our enterprise platforms.
● Implemented objectives & key results (OKR), and metrics to measure product performance, track project milestones and drive continuous improvement allowing the team to deliver $525M+ in FY24 sales with 10%+ revenue growth and 10%+ monthly active user (MAU) growth across both FY23 and FY24 ● Responsible for driving product delivery, strategic roadmaping & planning, prioritization, and operational efficiency for the Digital Product Portfolio spanning App, Mobile Web Service (MWS), and Web platforms utilizing Azure DevOps (ADO) and SAFe Agile/Scrum methodologies ● Responsible for managing Product & Portfolio Operations team scope, development and release of 200+ deliverables per quarter spanning 15 products and 6 programs while maintaining a ~90% delivery rate ● Oversaw annual budgeting, Investment Request (IR) development and maintained spend within 7% of monthly forecast for the Digital Portfolio team consisting of 150+ resources and $50M+ annual budget ● Proactively lead cross-functional long term prioritization and communication efforts across all 8 Walgreens Boots Alliance product portfolios to ensure executive leadership alignment with the company’s goals and strategy
● Led myUL Customer Portal program focused on digital transformation of engineering certification management resulting in reduced certification processing time and increasing customer self-service adoption across web and mobile platforms within 1 year of launch ● Directly managed team of Project and UX resources responsible for engineering execution and platform UX/UI design ● Optimized iteration/sprint planning and backlog management utilizing SAFe Agile framework allowing the team to deliver 20+ features per iteration across 3 development pods ● Oversaw annual budgeting and monthly forecasting for $4M+ annual budget and 30+ resources, consistently maintaining spend within 5% of forecast
● Led development and implementation of NLP software as a service (SaaS) solution that automated risk assessment for customer submissions with 95%+ accuracy ● Spearheaded POC development of Machine Learning (ML)-powered compliance evaluation platform capable of processing 1000’s of regulations/standards and applying them to product specification documents producing tailored certification plans effectively reduce manual review hours by over 90% ● Responsible for management of $7M annual budget for team of ~40 resources across 3 concurrent SaaS development projects including timeline maintenance, internal/external partner communications, leadership alignment, and product deliverables ● Facilitated User Acceptance Testing (UAT) and insight generation driving multiple areas of product development such as feature prioritization, development timelines, quality assurance checks, and overall user design and experience
• Prepared regulatory submissions in support of multiple new products (Pre-Submission, PMA, and 510k) including responses to the FDA and other country authorities in order to maintain licensure (deficiency letters, annual reports, etc). • Regional responsibility (HealthCanada, Latin America, South America) for deliverables essential to product registration and compliance (renewals, labeling changes, CMC submissions, Manufacturing/Storage Site registrations, etc.). • Responsible to devise and implement global regulatory submission strategies for CDx products. • Develop and author SOP’s regarding Regulatory Operations procedures and practices. • Provided Regulatory support for Process Improvement teams and CAPA investigations. • Manage regulatory deliverables across Infectious Disease and Oncology franchises (label changes, CMC submissions, etc.) • Daily collaboration with multiple internal divisions including QA, QC, Customer Service, Supply Chain, Design Transfer, Medical Writing, Commercial and Pricing, CMC, Marketing, and R&D.
Supervised a small team tasked with consistently meeting deadlines for chemical testing, report/ protocol generation, and review of laboratory data ensuring product is acceptable for human consumption and meets all FDA regulations. • Daily cross-functional collaboration with Process Engineering, CMC, Manufacturing, Regulatory, Method Development/Validation, Quality Assurance, and Exploratory Research groups. • Analytical Testing Manager of 10+ exploratory drug, clinical trial and commercial stability studies from initiation through completion including Sharepoint/PRIME/MS Project, Data/Document management. • Subject Matter Expert (SME) and trainer for 6+ analytical chemistry methodologies. • Lead Analyst on multiple instrumentation/process improvement projects involving Process Engineering and Manufacturing groups
• Participated in the Optimize Reformulation project as Lead Stability Analyst with the Method Validation/Development and Manufacturing groups. • Participated on Medical Products Global Expansion project as the Stability Analytical Lead. Responsible for daily interaction with team members in India and Belgium in order to streamline global testing procedures and data handling. • Participated in 6S Medical Products Process Improvement Initiative involving 3 laboratories as a 6S Champion. • Authored multiple protocols, authored and compiled data reports, and managed workload for multiple Process Engineering and Product Development projects on a monthly basis.