Huntsville-Decatur-Albertville Area
Support day-to-day tasks of business, Internal Management Networks, and Corporate network * Develop and evaluate processes to ensure effectiveness of IP design deployment * Develop and publish standards for network configuration, including routing architecture, physical configuration standards, inter- and intra- POP topology * Involvement with developing and/or evaluating applications or tools in support of automation and administrative support * Configuration / reconfigure routers and CPE equipment * Manage work queues as well as to prevent delinquent tasks and resolution * Assist with technical questions/resolutions from other WOW! colleagues * Coordinate own responsibilities with those of other team members so no order is delayed * Assess problems, research alternatives, and pursue acceptable solutions while remaining within Company guidelines * Complete complex and non-complex orders across the footprint * Alert management to revenue affecting road blocks * All other duties as assigned
-Support day to day tasks of business, Internal Management Networks, and Corporate network -Generate the Design Layout Records, on a per order basis, for both Cable and fiber facilities necessary to achieve the successful completion of each provisioning work order -Build and test circuits across network -Work with Network Optimization, Network Planning, IP Engineering, Network Provisioning and other engineering groups to ensure high quality designs -Recommend technical solutions specific to product requirements and strategy -Ensure reliability and network diversity by taking into account load and balance of new and existing facilities -Maintain accurate circuit record database -Utilize and assign network facilities and equipment using network inventory system. -Provide support to resolve complex circuit provisioning problems -Ensure continuous quality improvement and reduced cycle times for design completion. -Manage work queues as well as to prevent delinquent tasks and resolution -Assist with technical questions/resolutions from other WOW colleagues -Coordinate own responsibilities with those of other team members so no order is delayed -Assess problems, research alternatives and pursue acceptable solutions while remaining within -Company guidelines -Complete complex and non-complex orders across the footprint -Alert management to revenue affecting road blocks -All other duties as assigned