Cracow, Małopolskie, Poland
Experienced AP Team Manager with over 10 years in global shared services, specializing in process optimization, compliance, and team leadership. Proven track record in managing large teams, driving automation, and ensuring SLA/KPI adherence. Skilled in engaging with senior management and cross-functional stakeholders to drive strategic initiatives and ensure alignment with organizational goals.
● Management of France and Romania Accounts Payable teams (goods not for resale): Up to 22 team members. Including recruitment, training, work assignment, coaching, development, evaluations and promotions. ● Control of end-to-end process: Invoice processing in SAP PRD or PRZ, payments pre checks, month end closing activities, Travel and Expense, Helpdesk activities in ServiceNow, Accounts reconciliations. ● Ensuring compliance of AP activities. ● Being a GBS escalation point for local business teams. ● Tracking performance based on KPI/SLA’s metrics. ● Processes and SOPs creation. KEY ACHIEVEMENTS: ● Led Romania E-invoicing processes implementation for GBS team. ● Optimization of team productivity by taking over additional processes. ● Creation of the booking process for employee’s transport costs. ● Creation of reports and procedures to perform AP activities simultaneously in 2 SAP systems (after migration). ● Participation in Coupa implementation project. ● Participation in Paid on Time improvement project.
● Preparation of cases for decision by liaising with various stakeholders, Financial Crime Compliance, Regulatory Compliance and Product Representatives. ● Governance and oversight across all stages of the end-to-end client exit management process. KEY ACHIEVEMENTS: ● Preparation of daily committees related to Ukraine war cases
● Management of AP helpdesk team: 9 team members. Including recruitment, training, coaching, work assignment, evaluations, promotions. ● Supervision of outsourced Accounting Team in India. ● Control of the end-to-end process for 9 countries: UK, France, Luxemburg, Germany, Italy, Spain, Portugal, Romania and Hungary. ● Tracking of performance based on KPI/SLA’s metrics and SOX compliance. ● Playing a key role in continuous improvement and standardization process. KEY ACHIEVEMENTS: ● Leading Romania site AP transition in Krakow GBS structure: Invoice processing, Supplier supports, Month end closing activities, payments. ● Leading ServiceNow implementation requirements and tests for finance Helpdesk activities. ● Award: In recognition of taking the lead and follow up on Workflow migration, communication to stakeholders and for establishing Helpdesk best work practices post migration (Spin off between Aptiv and Delphi Technologies). ● Participation in accounts payable system and processes migration related to Delphi Technologies acquisition by BorgWarner: Workflow tool changes and implementation (from Salesforce to Service NOW + Comarch ECM). ● Creation of AP processes training material and presentation for all EMEA sites related to Invoice flow and management, purchasing, and Vendor Master Data. ● Significant backlog reduction (50% in 3 months) for EMEA entities in 2020 by changing reporting and work assignment methods.
● Coordination and effective communication between external and internal stakeholders: Site finance/Logistic-Suppliers-External accounting team. ● Acting as SME in AP processes ● Point of escalation for the France region. ● Creation and maintenance of multiple Standard Operating Procedures. ● Statistics reporting. ● Vendor Master Data verification. KEY ACHIEVEMENTS: ● Award: In recognition of strong collaboration with BPO center, implementation of processes to improve paid on time, great cooperation with suppliers and local sites, and high volume of resolved queries. ● Participation in new workflow tool testing: Ariba. ● Participation in a transition project - Business travel to France to finalize the transition: o Creation of local Point of Contacts Matrix. o Providing trainings to local and GBS teams.
● Processing of vendors, sites and AP team queries into internal registration systems. ● Coordination and effective communication between external and internal stakeholders. ● Statistics reporting. ● Vendor master data verification.
● Team management: 7 team members. ● Site Manager Back up. ● Merchandising and order management to achieve a significant loss reduction for all fresh produce areas.
● Team management: up to 4 team members. ● Processes creation, maintenance and improvement. ● Supplier relations/purchasing and stock management. ● Compliance and security management. ● Collaboration with customer service for technical cases. ● Statistics reporting.