Steven Duong

National Construction Manager at ATC Insurance Solutions

Greater Sydney Area

About

Experienced engineering underwriter with a demonstrated history of exceeding expectations by delivering growth and profitability on a long-term basis. Skilled in Negotiation, Business Planning, Operations, Management, Analytical Skills, and Team Building.

Experience

  • ATC Insurance Solutions (12 yrs 5 mos)
    • National Construction Manager
      May 2019 - Present · 7 yrs 3 mos

    • NSW Manager
      Jul 2018 - Present · 8 yrs 1 mo

    • NSW Construction & Plant Manager
      Mar 2014 - May 2019 · 5 yrs 3 mos

      The role initially was to create awareness of ATC's brand and capability in the Sydney market, where there was minimal understanding of who ATC is and our capabilities - basically a start-up operation. This includes promoting the ATC brand to the broker market with visitations and attending industry events. Using my underwriting experience, knowledge of the market and extensive relationship I have established during my twenty years in the industry, I was able to grow and maintain a profitable portfolio. Key to success is being diligent with risk selection, understanding the market, forming trusting relationship with brokers, being honest and most importantly providing excellent service standard.

  • Lumley Insurance (1 yr 7 mos)
    • Engineering Manager - NSW & QLD
      Aug 2013 - Mar 2014 · 8 mos

      Managed a team of 11 providing underwriting support to the broker network within NSW Metropolitan and state of QLD. The role (internally) includes monthly reporting to leadership team including assistance with budgeting / financial and portfolio management, assist nationally with technical support on referrals, pricing, wordings, mentoring of staff with training and personal development, identify and empower those within the team who have the capability to take on more responsibility, implement change within the teams to ensure both teams works well individually and exceptional as a united team. NSW responsibilities: The role (externally) includes promoting Lumley Engineering to the broker market with visitations and attending industry events, assists with broker training, site visits / surveys and underwriting of risks and portfolio. QLD responsibilities: The role (externally) includes promoting Lumley Engineering to the broker market assisting the underwriters with visitations and empowering the underwriters to attend industry events / functions.

    • Engineering Manager - NSW
      Sep 2012 - Aug 2013 · 1 yr

      Managed a team of 5 providing underwriting support to the broker network within NSW Metropolitan. The role (externally) includes promoting Lumley Engineering to the broker market with visitations and attending industry events, assists with broker training, site visits / surveys and underwriting of risks and portfolio. The role (internally) includes monthly reporting to leadership team including assistance with budgeting / financial and portfolio management, assist nationally with technical support on referrals, pricing, wordings and mentoring of staff with training and personal development.

  • Senior Underwriter - Construction & Engineering at CGU
    Aug 2010 - Sep 2012 · 2 yrs 2 mos

    Manage the suburban broker network in NSW Metropolitan in the form of underwriting, being a technical reference, providing training and assisting with site visits / survey request. In addition, the role requires mentoring of staff in the form of training and assisting with personal development. The role also acts as a technical referral point for NSW Regional, ACT and QLD branches.

  • Engineering Specialist at QBE Insurance
    Dec 2003 - Aug 2010 · 6 yrs 9 mos

    Manage NSW / ACT portfolio and service targetted broker segment in underwriting, training and assisting in site visit / survey request. Additional responsibility include technical referral for regional NSW and ACT branch, managed and mentoring of staff, provide training for both internal and external personnel.

  • Senior Underwriter - Construction & Engineering at Vero
    Jan 2002 - Dec 2003 · 2 yrs