Steven Carleton

Construction Coordinator / Sales Manager / BDM / Account Manager / Commercial / Projects / People Management / Coaching

Greater Adelaide Area

About

During my career spanning 3 decades, I have thoroughly enjoyed the experiences my working life has provided. This includes the companies, their products, their people & their customers, even the challenges & demands required to deliver exceptional service to these. As you will uncover, I have worked within a range of technically based industries, being a part of and often managing small to medium size teams in both corporate & family-owned businesses. To date I have carved out several opportunities, obtaining a variety of individual and team-based skills sets and abilities. Being involved in Operations, Installations & Sales has provided me with a unique knowledge of a functioning business. I personally believe: - Working closely with employees and customers to understand their needs & personal aspirations, allowing customised treatment, which in turn delivers improved results. - Coaching for development improves futures for individuals & companies alike. - Procedure and Policy is necessary for business success and the Safety of its people. - I have the necessary requirement and confidence to continue developing both myself and future businesses I become engaged with.

Experience

  • Sales Representative- Estimator -SA at ARA Hardware
    Aug 2023 - Present · 2 yrs 11 mos

  • B&D Garage Doors and Openers (20 yrs 2 mos)
    • Construction Coordinator
      Mar 2021 - Aug 2023 · 2 yrs 6 mos

      • Coaching, training, and development of direct reports, inc contractors. • Implementation & Maintenance of Governance & Compliance, including contractors. • OEE – Efficiencies, Innovation, and drive changes internal and broader network. • Align to strategy and execute directives, integrate & review systems & processes. • Manage costs, inc installation rates, warranty & quality, exceptions. • Collaboration – touch points included all areas of B&D Group, including customers. • Integration of Cert I in Construction – MIBT – CPC10111 / CPC10120

    • Accredited Dealer Account Manager SA/NT
      Jul 2003 - Aug 2023 · 20 yrs 2 mos

    • Accredited Dealer Account Manager
      Jul 2003 - Aug 2023 · 20 yrs 2 mos