Bonaire, Georgia, United States
August 2011 - July 2012, August 2013 - Present - Oversaw $21M budget/412 manpower authorizations, 35 cost centers. Responsible for daily activity of 1 military and 9 civilian personnel. - Responsible for Medical Expense and Performance Reporting System (MEPRS) program oversight. Validated correct MEPRS code usage for 400 personnel. Revitalized Defense Medical Human Recourses System Internet program by restoring 164 inactive accounts for 31 offices. Medical Treatment Facility’s (MTF) on-time submission rate increased 70% to an all-time high of 94%. Drove Robins Air Force Base to 7th out of 55 Medical Treatment Facilities Air Force-wide. - Recharged Uniform Business Office Audit program. Established inspector rotations. Met 100% inspection criteria. - Trained 10 offices on Third Party Collections program. Collection rate surged from 85% to record 96% in 6 months. - Completely overhauled Medical Group Cost Center Management program. Ensured 70 Cost Center Managers complied with program.
- Single-handedly overhauled Medical Support Squadron Self-Assessment Program. Tracked 99 checklists; authenticated 2,340 line items. Provided individualized instruction and program guidance for 31 reviewers and assessors. Reduced total number of deficiencies by 87%. - Compiled statistics and transferred information from Excel to PowerPoint. Briefed senior 78th Medical Support Squadron, 78th Medical Group, and 78th Air Base Wing leaders on status of open deficiencies and program continuity. - Prepared Medical Support Squadron for AAAHC inspection. Conducted 17 in-depth office assessments. Identified a multitude of deficiencies. Worked hand-in-hand with process owners for 11 months to eradicate deficiencies. Efforts helped Medical Treatment Facility earn AAAHC “Substantially Compliant” certification. - Propelled MTF to NCQA Level 3 recognition. Scrutinized 44 inspection items. Ensured MTF was inspection ready.
- Instructed SABC classes during 366th Air Base Wing exercises. Enhanced deployment readiness skillset of 250 Airmen. - 78th Air Base Wing SABC Instructor. Instructed 7 first aid courses to 280 personnel. - Evaluated contingency and disaster exercises as a 78th Medical Group EET inspector. Pinpointed vital deployment readiness shortfalls. Conducted on-the-spot corrections. Proven EET leadership!
- Counseled and mentored 1K+ technical training students annually; directly supervised 300 personnel. Developed effective human relations and sound social skills. - Scheduled in and out-processing appointments. Planned, organized and directed military training. - Constructed and maintained education & training folders, counseling matters and inspection results. - Monitored student safety in formation, during physical conditioning and in the dormitory. - Master of Drill and Ceremony! Received only “Outstanding” ratings during 5 wing open-ranks inspections. Instructed other Military Training Leaders and Instructors for pass and review competitions. Won “Best in Parade” and “MTL Pacesetter” awards! - Vice President of 65-member Junior MTL Council. Organized monthly meetings, authored monthly “Afterburner” MTL newsletter. - Airman of the Month program manager. Organized 24 monthly recognition panels/ chaired 4. - Provided direct supervision of 400 Hurricane Katrina evacuees. Accountable for all daily activity.
- Provided ATC service to 160K aircraft operations annually. Operated radar, radio, landline and computer equipment valued at over $4M. Used radar and non-radar procedures to sequence aircraft within 5K square miles of assigned airspace. Provided radar service and flight following to aircraft transiting Class “C” airspace, 13 satellite airports and 3 military operations areas. Issued route clearance, holding, approach and departure instructions. Coordinated with 4 Federal Aviation Administration ATC facilities on flight operations. Controlled the departure and recovery of NATO aircraft directly supporting Operation NORTHERN WATCH.
- Provided ATC service to 160K aircraft operations annually. Operated radar, radio, landline and computer equipment valued at over $4M. Used radar and non-radar procedures to sequence aircraft within 5K square miles of assigned airspace. Provided radar service and flight following to aircraft transiting Class “C” airspace, 13 satellite airports and 3 military operations areas. Issued route clearance, holding, approach and departure instructions. Coordinated with 4 Federal Aviation Administration ATC facilities on flight operations. Controlled the departure and recovery of NATO aircraft directly supporting Operation NORTHERN WATCH.