Hamilton, Ohio, United States
I’m an achievement-oriented professional with extensive experience in integrated facilities management (IFM) operations, organizational development, and change management. I currently serve as Vice President of Operations for Omnia360 Facility Solutions where I'm responsible for the development and continuous improvement of operational and administrative policies and processes and transition of new business. Over the course of my career, I have demonstrated a proven track record of managing complex projects and delivering strategic maintenance solutions to Fortune 500 firms. I focus on offering solutions to operational and function team challenges, maximizing productivity while maintaining service level agreements. I also continually identify opportunities that advance business objectives and implement practices for process improvement. As a value-centric leader, I strive to deliver forward-thinking and professionalism in all my endeavors. If you’re looking for facility solutions or would like to talk more about what integrated facilities operation management can do for your business, let’s connect. ✉ [email protected] --------------------- Core Competencies – IFM Operations Management, Organizational Development, New Business Development, Change Management, Relationship Management, Account Management, Team Leadership, Strategy Planning & Development, Continuous Improvement
Greenacres will always reflect the style and grace of Louis and Louise Nippert who operated Greenacres as a mid-twentieth century gentleman’s farm from 1948 to 2012. To preserve for the public an area reflecting the traditional environment of Indian Hill and its historical significance by preserving Greenacres in its current state of woodland and farmland. To preserve the integrity of all land owned and purchased by Greenacres Foundation in order to encourage conservation and appreciation of nature by providing the public, particularly children, opportunities to study plant and animal life in their natural settings. To encourage appreciation of music and culture by providing facilities and an atmosphere that will encourage artists to display their talents for all age groups.
Omnia360 Facility Solutions is a full-service provider of customized and cost-efficient integrated facility solutions for corporate, health care, higher education and industrial-focused organizations. The company is dedicated to maximizing the productivity and profitability of their clients’ facilities through personalized service and maintenance solutions, and serves as a natural, dedicated extension of each client’s team, taking care of their facilities so they can focus on running their business. Omnia360 was founded in 2018 by two facilities management industry veterans with a combined nearly 60 years of experience in the field, and a vision to provide personal and customized service through partnership.
In my role as VP of Transition I led operational efforts for integrated facilities management (IFM) services while focusing on seamless service delivery of new account transitions. In this role, I managed the transition of the LDS Church Account with responsibility for facilitating and overseeing transition of maintenance contracts for 1200 meetinghouse locations in 29-state region. I also collaborated with internal and external stakeholders to develop budgets and service provider strategies, ensuring financial goals were achieved. Key contributions included: • Delivered solutions in change management, new process development, continuous improvement, and process management • Ensured functional support teams align with project objectives, including IT, Finance, Human Resources, and Safety • Provided transition services which resulted in additional meetinghouse awards by LDS Church Account in 2019 • Analyzed project plans to identify potential risks and collaborated with team members to develop appropriate solutions • Focused on identifying areas of opportunity and implemented best practices to continually drive process improvement
As VP of Operations I drove strategic planning and execution to enhance profitability, productivity, and efficiency throughout the company’s operations. This position involved managing a team of 150+ employees and subcontractors in a successful pilot resulting in the award of an additional 1200 meetinghouse locations for the LDS Church Account. I directed all aspects of the pilot project, including client relationship management, project governance, P&L finance management, and performance management. Key contributions included: • Directed pilot operations and coordinated with stakeholders contributing to award of the company’s largest contract • Collaborated with LDS Church Account stakeholders during pilot to identify and implement any project changes • Achieved cultural alignment with LDS Church on all levels through education, communication, and governance • Accomplished average 94% service level satisfactory score by implementing industry-leading best practices • Attained $600K in savings within first 10 months of pilot while experiencing 21% work order volume increase
I served as VP & General Manager of Transition responsible for developing strategies and practices to support transition operations. In this position, I directed a 40-member team providing sales support, pricing CMMS, transition, project management, and process improvement services. I also participated in a 2-member team awarded the $250M LDS Church contract representing 113M square feet. Clients included LDS Church, Goodyear Tire, Michelin Tire, FifthThird Bank, US Bank, Arvin Meritor, Coca Cola, Macerich, Alcoa, and P&G. Key contributions included: • Delivered sales support and transition for over $1B+ of IFM business in office, manufacturing, and retail spaces • Recognized for directing and overseeing the successful transition of 3 manufacturing sites for Patheon in Puerto Rico • Provided project management support for process improvements regarding internal functional teams and operations • Contributed to transformation of Viox Services Inc. operations from construction-based company to IFM-based firm • Implemented first-generation CMMS and participated in multiple generational changes during the position’s tenure
I transitioned through roles as Construction Supervisor (1985 – 1990) to Construction Manager (1990 – 1993) and Account Manager (1993 – 1997). As an Operations Manager 1997 – 1999), I was responsible for directing the first IFM structured account for Viox Services Inc. (EMCOR Group) at the St. Bernard Ivory Soap Plant. I also managed 100+ employees and subcontractors in performance of full IFM contract, resulting in introduction of next IFM customer. In addition, I initiated operations that led to the award of 7 manufacturing plants in Columbus, IN.