Boston, Massachusetts, United States
I lead global SaaS operations, cloud and platform strategy, reliability engineering, information security, and large-scale transformation for a multi–hundred-million-dollar business unit, and advise founders on scaling architecture, reliability, and cloud/AI economics. My work focuses on building the next generation of our operating model: cloud-native architectures, internal AI model hosting, AI cost strategy, and resilient systems that scale cleanly across regions and regulated environments. I work well in complex spaces where architecture, reliability, and risk overlap. I tend to spot patterns early, connect signals quickly, and map long-range paths that hold up under pressure. That perspective shapes our cloud direction, platform evolution, security posture, and the way we evaluate and price AI-driven capabilities. I run a global organization that includes Cloud Platform Services, Site Reliability Engineering, Information Security, Service Management, and Technical Program Operations. My background spans network engineering, platform architecture, incident leadership, regulated-industry controls, cost modeling, and close collaboration across dozens of product initiatives. When customers face issues, I’m one of the leaders trusted to stabilize the situation and set direction. My teams design the controls that shape our audit and regulatory posture, and I’ve led through executive escalations, restructuring, and three acquisitions exceeding $3B in total value. I mentor emerging leaders and advise founders on scaling architecture, reliability, cloud economics, and AI-related cost strategy. I enjoy speaking in both large-format settings and small technical groups, and I stay active in executive-level events, including CISO and AI governance summits. I focus on building the architecture, operating models, and leadership capacity that allow a global SaaS platform to scale with confidence, speed, and stability. 📍 Boston, MA | [email protected] | Open to speaking engagements and selective advisory roles.
At Intralinks, I lead global SaaS operations, platform and cloud strategy, reliability engineering, information security, and large-scale transformation for a multi–hundred-million-dollar business unit serving highly regulated industries. I direct the architecture and operating model that support our products worldwide and run a global organization spanning Cloud Platform Services, SRE, Security, Service Management, and Technical Program Operations. I drove the shift to a unified hybrid cloud delivery architecture across the United States, United Kingdom, Japan, Australia, and Germany, strengthened reliability and security controls, and introduced AI-assisted operational workflows. These changes improved efficiency, reduced risk, and set the foundation for long-term scale. My work has delivered a 30% reduction in operating costs, accelerated our global footprint, and supported three consecutive ISO 27001 certifications with zero non-conformities. I partner closely with product, engineering, sales and the c-suite to ensure technology strategy aligns directly with business goals.
• Led the development of a global data center migration plan, achieving a unified hybrid cloud architecture. • Implemented a zero-trust security initiative, securing three rounds of ISO certifications without findings. • Managed a technology operations team through a seamless transition from remote work to in-office operations.
• Led the technology infrastructure strategy and operations for Intralinks, overseeing data centers, clouds, offices, and SaaS platforms. • Managed a diverse team of directors, managers, engineers, and architects across 23 global offices to ensure 24x7 service delivery. • Implemented innovative solutions to enhance system performance and scalability, optimizing operational efficiency.
• Led the network strategy, architecture, operations, and telecommunications for Intralinks’ 23 global sites. • Ensured 24x7 service availability of Intralinks Software as a Service offerings. • Deployed a global Software-Defined WAN, achieving an 88% reduction in communications costs. • Managed the worldwide network and security engineering budget, collaborating with various business lines.
A non-profit organization comprised of engineers, artists and educators for the advancement of art and technology.
• Designed and maintained a robust multi-datacenter, hybrid cloud infrastructure for a global SaaS environment. • Served as a subject matter expert in VMware, Cisco, Juniper, IIS, F5, and Content Distribution Networks. • Collaborated with cross-functional teams to ensure seamless integration and performance optimization.
• Led a team of network engineers to support a global healthcare communications network. • Implemented secure connections prioritizing data integrity and confidentiality for healthcare professionals. • Managed network infrastructure with Nagios, VMWare, EMC SAN, and NAS technologies to enhance performance.