Canterbury, New Zealand
VCP 4 MCITP: Enterprise Administrator MCSE: 2003 MCSE: NT4 Specialties: Application Packaging, Exchange 2007, VBScript, script automation, MDT 2010, OS Deployment, Lync 2010, SAN
Leading the Planning and Optimisation team to deliver robust, reliable, secure and optimised Infrastructure services and solutions that meet and exceed the changing needs of all IAG NZ business units.
Managing the provision of pre-production and production environments and for providing the business with a centre for technical advice, R&D and resource for project activity, liaising with service providers to confirm service levels are met.
Managing the provision of pre-production and production environments and for providing the business with a centre for technical advice, R&D and resource for project activity, liaising with service providers to confirm service levels are met.
My current role at AMI Insurance involves deploying, maintaining and supporting a wide range of the AMI IT infrastructure (virtual & physical). This can include working outside of business hours to ensure there is no impact on the business. I also specialise in script automation and operating system deployments.
Working with clients on a day to day basis to ensure quality customer service. 2nd & 3rd line support for all client issues. Deployment of new solutions and hardware. Liaising with the service desk to ensure service delivery to clients is efficient and effective Ensuring Business Managers are fully informed of client’s requirements
Managing 1800 desktops for Christchurch City Council. Desktop image development, SMS administration and packaging of software.