Steve Adams

Head of IT, Digital Platforms – DHL Supply Chain (UKI)

United Kingdom

About

I am an experienced leader with an outstanding record of delivering quality complex logistics and supply chain solutions. In over 20 years within logistics environments, I have demonstrated the ability to build and lead high performing teams, and develop key business partner relationships to senior leadership level. Key Skills & Experience: • Supply Chain Solutions • Warehouse Management Systems • Leadership • Process Optimization • Analytical & Problem-Solving Skills

Experience

  • DHL Supply Chain (18 yrs)
    • Head of IT, Digital Platforms – DHL Supply Chain (UKI)
      Feb 2024 - Present · 2 yrs 6 mos

      Experienced IT Manager leading cross-functional teams across Data, Analytics, Generative AI (GenAI), Product Management, and Bespoke Program Development. Passionate about driving digital transformation, I leverage innovative technology to convert complex business challenges into effective, scalable, and strategic solutions. Key initiatives and expertise: • Initiating updates to bespoke applications, integrating advanced GenAI functionality to enhance productivity and effectiveness. • Focused on consolidating data into a unified regional data lakehouse. • Driving continuous improvement strategies across products and processes to optimize performance and outcomes. • Facilitating GenAI use-case ideation sessions, fostering innovation and practical application of emerging technologies. Committed to continuous innovation, collaboration, and strategic execution, I actively champion the adoption of data-driven and AI-enabled capabilities throughout the organization.

    • General Manager IT Customer Solutions, Australia – DHL Supply Chain (Australia)
      Jan 2022 - Feb 2024 · 2 yrs 2 mos

      Role Summary: Drive and support sustainable business growth across ANZ cluster, with provision of support where required regionally. Manage country IT budget. Build and maintain successful key stakeholder relationships, drive continuous improvement, quality and innovation. Key Responsibilities: · People Management:6 direct reports (34 indirect) · IT solution design & costs for new business opportunities and existing renewals · Continuous improvement of IT solutions · AU Country IT FY FC / Budget · IT lead for customer focused strategic initiatives

    • IT Manager Customer Solutions, Australia – DHL Supply Chain (Australia)
      May 2018 - Jan 2022 · 3 yrs 9 mos

      Role Summary: Build and maintain successful key stakeholder relationships, drive continuous improvement, quality and innovation. Drive and support sustainable business growth. Key Responsibilities: · People Management:6 direct reports · IT solution design & costs for new business opportunities, across all sectors · Drive and deliver continuous improvement, providing effective ongoing support · Strategic planning with a focus on innovation & digitalization · Support for sector IS Services against Service Level Agreements