Stephen Johnstone

Client Experience Team Leader

Greater Edinburgh Area

About

Over 30 years of experience working within print, direct mail and marketing communications. A diverse knowledge base and breadth of experience gained from various roles from the production process through to customer facing positions. Highly committed, self-motivated, and equally comfortable working alone or as part of a team. Fully experienced in taking the lead role in projects, with excellent relationship building and maintenance skills. A strong focus on interaction with clients and suppliers at all levels. Well organised and calm under pressure, maintaining a high level of integrity and excellent attention to detail. Proven expertise and ability to ensure completion of deliverables to agreed timescales and budgets. Has the flexibility and enthusiasm to adapt to new challenges and embrace changes positively.

Experience

  • Client Experience Team Leader at Mail Metrics
    Dec 2021 - Present · 4 yrs 7 mos

  • Head Of Client Services - Forth Communication (Aquired by Mail Metrics) at Forth Communication Ltd - A Mail Metrics company
    Mar 2018 - Nov 2021 · 3 yrs 9 mos

  • Project Manager at Brightsource
    Sep 2015 - Mar 2018 · 2 yrs 7 mos

  • Print, marketing and communications at SWJ Edinburgh Ltd
    Feb 2015 - Sep 2015 · 8 mos

  • Production at GMP Print Solutions Ltd
    Oct 2014 - Feb 2015 · 5 mos