Stephen M.

BBIR Performance Director

Horsham, England, United Kingdom

About

I am an experienced manager with a proven track record in providing strong leadership, MI analysis and creating strategic actions to ensure the best possible customer experience, whilst meeting business objectives.

Experience

  • NatWest Group (16 yrs 3 mos)
    • BBIR Performance Director
      Apr 2021 - Present · 5 yrs 4 mos

    • National Performance Director | Business Banking
      May 2018 - Mar 2021 · 2 yrs 11 mos

      Responsible for the delivery of performance across multiple Business Banking territories; South West & Wales (NatWest), Scotland (RBS) and Northern Ireland (Ulster Bank). In addition, I support strategic national projects to improve the overall performance of Business Banking.

    • Regional Performance Director | Business Banking
      Jan 2017 - May 2018 · 1 yr 5 mos

      Responsible for the delivery of performance across the South West & Wales (NatWest).

  • Recruitment Consultant | Private Education at jjFOX
    Jul 2009 - May 2010 · 11 mos