Stephen C.

Training Supervisor | Safety & Quality Professional | Manufacturing Operations Leader | Emergency Services Officer | ISO & Compliance Focused

Richmond Hill, Georgia, United States

About

Accomplished Training, Quality, and Safety professional with 16+ years of experience across manufacturing, industrial operations, and automotive environments. Expertise in developing and delivering workforce training programs, technical writing, and driving compliance with ISO 9001 quality standards, safety regulations, and continuous improvement initiatives. Proven ability to lead multi-shift teams, implement effective training systems, and enhance operational performance through standardized processes and employee development. Recognized for strong leadership, cross-functional collaboration, and a results-driven approach to safety, quality, and organizational excellence.

Experience

  • Bryan County, Georgia ()
    • Volunteer Captain/Training Officer
      Mar 2026 - Present · 5 mos

      Serve as the primary coordinator for volunteer firefighter training, development, and operational readiness while supporting the objectives and strategic vision of the Battalion Chief and department leadership. Act as a liaison between volunteer personnel and career staff to promote communication, teamwork, and operational consistency across the organization. Manage volunteer recruitment, onboarding, retention, mentorship, and participation tracking while fostering a positive and professional volunteer culture. Coordinate and deliver training programs, maintain training records, and assist with compliance documentation and departmental readiness initiatives. Serve as Quartermaster for volunteer equipment and supplies, including inventory management, accountability, issuance, and replacement coordination. Assist with pension and service documentation, member records, scheduling, and administrative support functions related to volunteer operations. Support safety and accountability programs while ensuring operational readiness and compliance with departmental standards. Coordinate drills, multi-company training evolutions, and outside agency training opportunities to enhance operational effectiveness and interagency cooperation. Provide mentorship and guidance to new members and probationary firefighters to support development, retention, and performance standards. Assist with community outreach, public education, and recruitment events to strengthen community engagement and volunteer staffing efforts. Support incident command operations as needed during emergency incidents and training events. Participate in emergency response activities and perform firefighting, rescue, incident support, and other operational duties as assigned. Assist with after-action reviews, training evaluations, and performance improvement initiatives to enhance department effectiveness, safety, and operational performance.

    • Volunteer Lieutenant/Training Officer
      Jun 2020 - Mar 2026 · 5 yrs 10 mos

      My role involves serving as a Volunteer Training Officer, where I am responsible for organizing and leading training sessions for volunteers. As a Lieutenant, I am tasked with supervising and leading a team of firefighters to ensure efficient and effective emergency response.

    • Volunteer Firefighter
      Apr 2012 - Jun 2020 · 8 yrs 3 mos

  • Colonial Terminals, Inc. (3 yrs 9 mos)
    • Operations Technical Trainer
      Aug 2022 - Mar 2026 · 3 yrs 8 mos

      My primary responsibility is to facilitate comprehensive and effective training for all employees, ensuring their adeptness in executing job duties safely. I am tasked with designing and delivering expansive training programs covering diverse topics, including safety procedures, equipment operation, and optimal job task practices. Beyond training, I play a pivotal role in fostering a safety-centric culture within our workplace. This encompasses conducting regular safety inspections and audits to identify potential hazards and risks. I collaborate closely with employees and management to uphold adherence to safety protocols, ensuring the provision of necessary safety equipment. In the event of an incident, I conduct meticulous investigations to ascertain the root cause and formulate preventive strategies. Additionally, I collaborate closely with management to implement corrective actions addressing any identified safety issues. In conjunction with my responsibilities in training and safety promotion, I assume a key role in overseeing quality management processes. This involves ensuring strict adherence to standards and proactively identifying areas for enhancement. Through the execution of internal audits, I contribute to the continuous improvement of workplace safety and operational efficiency. In essence, my overarching objective is to guarantee the safety of our workplace and equip all employees with the requisite knowledge and skills to perform their job duties safely and effectively.

    • Operator III
      Jul 2022 - Aug 2022 · 2 mos

      As a Chemical Terminal Operator, I played a critical role in managing the safe and efficient operation of a chemical terminal facility, prioritizing safety, compliance, and operational excellence. My attention to detail, knowledge of chemical handling procedures, and ability to work in a dynamic environment contribute to the smooth functioning of the terminal and the satisfaction of customers.

  • Kraton Corporation (4 yrs 11 mos)
    • Distillation Operator First Helper
      Jul 2021 - Jul 2022 · 1 yr 1 mo

      My duties primarily involved managing distillation operations, including maintaining constant flow and vacuum, swapping heat exchangers, and processing samples. As a Tier II authorizer, I supervised operations and ensured compliance while conducting safety inspections. Additionally, I facilitated training through onboarding and coordination, utilizing the Learning Management System (LMS) to enhance the training process.

    • Distillation Operator Second Helper
      Sep 2017 - Jul 2021 · 3 yrs 11 mos

      My primary duties included transferring finished products through tank trucks, railcars, and packaging. I also assisted plant operators and supervised operations as a Tier II authorizer, ensuring compliance and conducting safety inspections. Additionally, I facilitated training through onboarding and coordination, utilizing the Learning Management System (LMS) to enhance the training process.

  • In Home Appliance Repair Technician at Sears Home Services
    May 2016 - Sep 2017 · 1 yr 5 mos

    My responsibilities included repairing kitchen appliances such as cook, dish, and laundry machines. I also handled parts requisitions, scheduling, and P-Card transactions. As part of my job, I communicated with customers regarding their appliance repairs and maintained inventory. My role required extreme organization skills to ensure the smooth operation of the repair process.

  • Production Supervisor at Sweetener Solutions LLC
    Jul 2015 - Dec 2015 · 6 mos

    My duties included supervising two shifts and ensuring daily production goals were met. I also ensured product quality and food safety standards were adhered to. As a supervisor, I motivated my team to achieve their objectives and scheduled employees to ensure smooth operations.