Stephen Mpashi-Marx

Technical Product Leader, AI Product Strategist, Delivery Lead | Architect | Generative AI (GenAI), AI/ML Workflow Automation, Multi-Agent Systems | Certified SAFe® 5 Agile Product Manager & Release Train Engineer

Geneva Metropolitan Area

About

Product Manager with experience in delivering development across website and mobile apps. Experienced in software architecture and agile / scrum project management. Deep consumer understanding in improving product performance. An innovation and emerging technology enthusiast skilled at technology strategy, solution architecture, product management and integration. I am particularly interested in Blockchain smart contracts, Artificial Intelligence, including Amazon Echo, IOT and Bluetooth-enabled devices. A track record of creating a highly collaborative culture working with development teams to produce scalable solutions. Results-oriented, resourceful, comfortable working to tight deadlines. Voted Accenture Digital UKI - Most interesting person award

Experience

  • IX Intelligent Products & Platforms at Accenture
    Jun 2023 - Present · 3 yrs 2 mos

    Delivery Lead | Intelligent Requirements Automation (Pharmaceuticals) * Engineered a secure, multi-LLM workflow for automated requirement gathering, achieving a significant % reduction in cycle time and significant % increase in accuracy. * Technical Depth: Architected a hybrid model strategy using GPT-4/o for chat/flow and locally hosted models (Qwen 2.5VL, DeepSeek 3) for sensitive data processing. * Controls: Implemented LLM Guardrails and Human-in-the-Loop (HITL) validation for reliability and compliance in a regulated environment. Delivery Lead | Accelerated Product Strategy & Multi-Agent AI (Consumer Goods) 📈 * Architected and deployed a multi-agent system that transformed end-to-end product requirements definition for a major consumer goods client. * Strategic Impact: Slashed the requirements definition cycle time from weeks to hours, enabling concurrent product iteration and ideation. * Orchestration: Designed the system using LangGraph and Crew AI, deployed in a Dockerized, event-driven environment. * Context Engineering: Integrated RAG within contextual agents to synthesize external market research, ensuring data-driven product requirements. Delivery Lead | IX Lead for Commodity Trading & Consumer Goods * Spearhead strategic direction and delivery of complex programs, specializing in the integration of Generative AI and intelligent platforms to drive client value and market advantage. * Champion the adoption of emerging technology, overseeing product strategy, development lifecycle, and the efficient execution of multi-disciplinary initiatives. * Lead for Geneva Agri-food Alliances, building strategic partnerships and collaborations to accelerate digital transformation within the sector.

  • Product Management & Design lead at Accenture UK
    Nov 2017 - Present · 8 yrs 9 mos

    Senior Delivery Manager – Major Global Media Company : Lead delivery of large-scale transformation program for Leading 120 FTE’s across ASG & India inabling the client to reposition and compete in new ways Senior Product Owner – Major Global Telco : Leading requirements definition & delivery with a cross functional team of 18 for new e-commerce web product launch impacting 500,000+ users a month. Senior Product Manager – Major Global Bank Led delivery of flagship payments offering impacting £700m of revenue, with a cross functional scrum team of 22, whilst coaching executives to adopt agile. Senior Delivery Manager – Major Global telco: Lead cross functional team of 27, delivering new features for video streaming platform across iOS, Android & web, impacting 1.2 million users in low 3/4G regions. Architect– UK Government : Lead requirements gathering for complex digital migration program covering 60 API’s across 7 source systems and a variety of data structures on 80+man program. Senior Product Manager – Major Global Bank: Led requirements definition with a cross functional team of 40 for conversational AI & KAFKA stream processing mobile app supporting the bank's digital transformation to e-banking & closure of physical branches. Senior Product Owner – Major Global Bank: Led requirements definition & delivery with a cross functional team of 17, for client financial reporting impacting high-net-worth ($1Bln+) clients with complex portfolios. Blockchain Innovation: Led design sprints & workshops analysing challenges and ideating blockchain implementations for clients in Banking, Media, Telecoms & supply chain.

  • Interim Head of Product at Investors in People
    Aug 2017 - Oct 2017 · 3 mos

    - Brought in to lead on overhaul of organisational strategy to align it to IIP's digital ambitions, speed up development and introduce a process for releasing new products - Developed road map for new product release, which significantly cuts down product development cycle. - Restructured IIP's offering to be more responsive to external opportunities and reduce dependence on out-dated in-house tech - Led a team of 3 product managers, reported directly to CEO and Directors - Introduced lean product management principles to the team and provided comprehensive training - Facilitated a radical change in internal communications to establish inter-departmental collaboration - Audited technical service providers and made recommendations to support road-map implementation

  • Head of Product Development at Mills Klein Stephenson
    2014 - Sep 2017 · 3 yrs 9 mos

    MKS is a product development consultancy that creates both web and mobile applications for businesses. As a product development manager, I liaise with C-suite executives to develop product strategies that meet both business and marketing requirements. • Oversee the delivery of the full test-driven agile product development lifecycle of web and mobile applications. • Conduct and implement commercial analysis of customer needs, industry trends and a firm’s competitive position. • Define and translate user journeys based on business requirements. • Work as a product owner on high profile projects in scrums, managing backlogs using Jira’s Kanban boards. • Use Survey Monkey and Typeform to collate and analyse qualitative user feedback and quantitative data from Mixpanel to determine priorities for the next sprint cycle. • Carry out performance and acceptance tests using a combination of manual and automated programs: Blazemeter, Clicktale and Selenium. • Successfully atttracted and managed relationships with external teams of developers and development agencies. • Carry out performance reporting - analyse site traffic against set metrics and goals. Use Google analytics, goal conversion, Optimizely A/B testing, Mixpanel analytics for predictive statistics.

  • Product Development Manager (Legal Tech Social Enterprise) at Just:
    Apr 2016 - Aug 2017 · 1 yr 5 mos

    Co-founder and technical product manager