United Arab Emirates
I am a senior Project/Program Manager with over 12 years experience in the end to end delivery of eCommerce products, full understanding of the Digital banking processes and procedures, performing data migrations and delivering new CRM and other software packages. I have proven strengths in the ability to manage the challenges of stakeholder management, change management and both customer and third party relationships. Key deliveries include: Friends Life - IT controls to improve regional regulatory and year end reporting. Lloyds Banking Group - Create a new Digital TSB bank website & mobile app for IPO. Friends Life - Delivery of website rebranding and RDR Lloyds Banking Group - Integration of Lloyds and HBOS IFA website. Logica - Delivery of Smartcard projects. RBS - Delivery of paperless loans and paperless credit cards. My strong organisation skills are demonstrated by an excellent record of delivering demanding, complex projects. I have a ‘can-do’ approach, am delivery focused and my accountancy experience ensures I have an eye for detasil. I am delivery focused and I have vast experience of working under pressure, within budget and to tight deadlines. Excellent presentation skills are demonstrated by project and finance presentations in Chicago, Asia and South America to global, regional and local country teams. I have 14 years post qualification accountancy experience which includes a successful track record in implementing a global Business Objects system and delivering an ERP system in Holland. Expert knowledge of Prince2 methodology, MS Project, JDE ERP system, Siebel CRM system, Business Objects, Excel, Word, and PowerPoint.
International Finance Portfolio Manager for various Data and Systems projects to meet the increasing demands of regional regulatory reporting in UAE, Singapore, Hong Kong and Isle of Man and comply with UK regulatory requirements (ICA)
Digital Program Manager to create a new Digital TSB bank for IPO. Responsible for agreeing and implementing systems and role profiles, full rebranding of Digital website and mobile app to TSB, the transfer of all LBG Digital processes and MI, the recruitment and training of TSB colleagues, draft and sign off of the 2 years transitional service agreement.
Program Manager responsible for various areas of the business including all international projects of which the main project was global data migration to a new platform through TCS, RDR for UK and international and rebranding of all areas from Friends Provident to Friends Life.
Integration of the Clerical Medical IFA website with Lloyds Scottish Widows IFA website. This involved managing five projects whoch delivered a single sign on and registration process, major changes to the IFA website to include portals and 3rd parties, full rebranding, MI reporting and create a single dedicated IFA web support team in Edinburgh.