Stephen Johnstone

Finance Collections Advisor at Alphabet GB

Fleet, England, United Kingdom

About

I am a hard worker who strives to deliver results. I enjoy helping customers. I have over fifteen years of experience in customer service. I enjoy resolving issues and achieving ‘the right result’. I have a confident, approachable telephone manner and enjoy meeting face to face with the public. I have strong IT skills, including Windows and also social media including Facebook and Twitter. - Previous sales experience both on the telephone and customer facing - Confident communicator and successful relationship builder - Experience of liaising with the public - Experience of managing complex issues involving a number of parties to resolve - Ability to manage a number of tasks, often with conflicting priorities - Experience of value adding to a sale as a travel agent with extras such as travel insurance, car hire and organized visits to attractions. - Experienced at identifying and escalating potential risks to senior management I am passionate about the motor industry. I am currently looking for a new challenge where I can further my skills in a sales role. I have had previous experience working in the motor trade in New Zealand, as an apprentice motor mechanic for Toyota and have a sound mechanical back ground. I also have several motorcycles and am in the process of restoring a 1978 Suzuki GS 750 and a 1979 Yamaha IT 250 back to their original condition.

Experience

  • Alphabet GB (Farnborough, England, United Kingdom)
    • Financial Collections Advisor
      Jun 2021 - Present · 5 yrs 1 mo

    • Corporate Vehicle Sales
      Jan 2020 - Jun 2021 · 1 yr 6 mos

  • Customer Service Representative at PREMIER PANEL SKILLS LIMITED
    Jun 2019 - Jan 2020 · 8 mos

  • Motorrad Parts and Clothing Executive at Vines Group
    May 2017 - Jun 2019 · 2 yrs 2 mos

  • Commerical Guard at South West Trains
    Oct 2015 - Apr 2016 · 7 mos

    Ticket Sales Customer Service

  • Parts and Clothing Sales Advisor at Jack Lilley Ltd
    Feb 2015 - Sep 2015 · 8 mos