Stephen Dhondt

Client data management

Ghent Metropolitan Area

About

Currently I am working at VDK bank as part of the client data management team and before that I was part of the KYC operations team, Data Gathering for ING. My other professional fields are situated in the creative sector (screenwriting, photography and music) I started my banking career as the cashier for several of ING’s branches (nine in total, including Privalis) and combined that function with that of customer coach. When the opportunity arose to join the KYC battle teams, I eagerly took it on with both hands to learn even more about the day to day business and inner workings of the bank. During that time I gathered experience in Onboarding, Offboarding, KYC analysis for legal entities and client identification. On top of my work experience I'm also a certified AML Officer. My transfer to VDK bank client data management in 2024 continues in this vein as it pertains to the same field. Before my move to the financial sector I was self-employed in an entirely different sector as a creative. Spreading my time between several challenging projects as videographer, photographer, editor and screenwriter. Some of these fields are still of great interest to me as I remain active in them next to my 9 to 5. I would not be opposed to turning this passion into a professional course should the right opportunity arise. I consider myself to be a positive teamplayer with an open mind and an eagerness to learn and get ahead.

Experience

  • Klantenbeheerder at vdk bank
    Feb 2024 - Present · 2 yrs 6 mos

  • ING Belgium (5 yrs 10 mos)
    • Advanced CLT Member BA
      Apr 2021 - Dec 2023 · 2 yrs 9 mos

    • Customer Loyalty Team Member KYC
      Jan 2020 - Apr 2021 · 1 yr 4 mos

    • Cashier/Customer Coach
      Mar 2018 - Jan 2020 · 1 yr 11 mos

  • Zelfstandige at There is no box
    Dec 2012 - Jan 2018 · 5 yrs 2 mos

    Creatieve opdrachten. Fotografie, videografie, montage, screenwriting.

  • Administratief medewerker at OCMW Gent
    Dec 2009 - Aug 2011 · 1 yr 9 mos

    Administratieve functie op de dienst terugvorderingen. Contact onderhouden met Sociaal assistenten en terugvorderings-berekeningen maken.

  • Commercieel administratief medewerker at Krëfel NV
    Dec 2007 - Nov 2009 · 2 yrs

    Verkoop elektronische apparatuur alsook aanvragen persoonlijke leningen (via Santander)