Houston, Texas, United States
I’m a Senior Investigations, SIU, and Operational Risk Executive with 20+ years building scalable operational systems, governance frameworks, and cross‑functional workflows across high‑growth, high‑stakes environments. My background spans fraud/FWA recovery, digital forensics, compliance leadership, multi‑agency operations, and enterprise‑level risk management. I specialize in capacity planning, workforce modeling, and operational scaling across FTE and BPO ecosystems — designing staffing models, utilization frameworks, and forecasting mechanisms that keep operations healthy and predictable. I build human‑review strategies that balance automation, vendor support, and FTE oversight, ensuring quality, efficiency, and cost alignment. My work centers on launch readiness, intake design, prioritization, dependency tracking, and operational rollout planning. I monitor queue health, improve SLA/KPI performance, and strengthen operational efficiency across vendor‑supported workflows. I’ve led governance programs, vendor/BPO performance management, escalation pathways, and structured remediation planning across multi‑venue and multi‑partner environments.
I am an Investigator specialist with more than four decades of experience uncovering organized crime, money laundering, and healthcare fraud, waste, and abuse. My career spans state, federal, and private sector environments, where I’ve led complex investigations, strengthened Program Integrity operations, and built analytics driven fraud prevention strategies that protect patients, providers, and payers. My background includes serving as interim Captain of the Financial Crimes Division & MFCU, directing enterprise fraud prevention programs in the private sector, and supporting SIU teams with litigation ready case development. I specialize in identifying emerging fraud trends, deploying automated controls, and using digital forensics and data analysis to drive actionable insights.
Lead enterprise compliance initiatives, risk assessments, and regulatory alignment projects. - Develop fraud mitigation frameworks and internal controls for high risk operational environments. - Provide SME guidance on AML/BSA, digital evidence, and investigative governance.
Directed enterprise fraud operations for a global financial technology platform across the U.S., Canada, Great Britain, and India. - Led SIU aligned investigations involving AML/BSA violations, identity theft, and platform abuse. - Produced litigation ready investigative reports for law enforcement and civil counsel. - Developed Terms of Service, fraud mitigation policies, and enterprise risk controls. - Oversaw multiple payment platforms and high risk transaction monitoring. - Coordinated criminal referrals with federal and local law enforcement. - Maintained KPIs, dashboards, and analytics for executive leadership. - Mentored investigators and analysts; provided SME guidance on fraud typologies and digital evidence management.