Melbourne, Victoria, Australia
Store Host in a busy retail environment. - Customer Service - Point of Sale (POS) operation: involved cash handling, EFTPOS, returns and exchanges - Stock Management - Company focus on the importance of empathy and building rapport with customers - Resolving customer complaints - Attended training sessions regularly to remain up to date with the latest product knowledge - Maintaining store cleanliness
Student placement at SMLS working independently on files under the supervision of a supervising solicitor. - Focus on employment law - Interviewing clients - Advice sessions - File Management - Drafted correspondence - Experience in CLASS system - Experienced in a remote environment due to COVID-19 - Community Engagement Project
- Customer Service - POS operation - Stock Maintenance - Resolved customer complaints - Maintained store cleanliness