Palma, Balearic Islands, Spain
I am a Global Talent Acquisition Manager at TUI, the world's leading tourism group, with over 20 years of experience in human resources, recruitment, and event management. I hold a Bachelor in Economics and Human Resources and several certifications in strategic thinking and coaching. As a passionate and organized leader, I oversee the recruitment operations for volume hiring across TUI's global markets, ensuring excellence and quality in talent acquisition and development. I leverage my skills in budgeting, logistics, statistics, and employee relations to deliver efficient and effective solutions that support the company's vision and goals. I also enjoy connecting with people, fostering a positive and collaborative culture, and promoting the values of diversity, inclusion, and sustainability.
+ Setup and Implementation of new golf department + Development of new structures and processes + Organization and administration of golf office + Daily accounting, cash register, billing system PROTEL + Worked closely with other departments to create new offers and packages + Provided translations for all programs into English + Preparation and participation in various club activities
+ Implementation and execution of kids & teens entertainment program + Preparation of and participation in various club activities + lmplementation and supervision of the daily kids dinner, video & disco + Organisation and rehearsal of kids shows and weekly activity hightlights etc. + Active participation in the evening entertainment program & guest contact + Provided administrative support for entertainment manager & assistant entertainment manager (created & reported monthly HR statistics & participation, inventory for all areas) + Worked closely with club director, F&B & guest relations (coordination, logistics and planning regarding program changes etc.)
+ Annual event budget development and overall financial responsibility for entire project + Governmental and city relations (Licensing & permitting) + Venue selection incl. contract negotiation, communications and meetings + Layout planning, market design, hut allocation and coordination hut construction + Infrastructure and operation planning with coordination of suppliers: contract negotiation, set-up & tear down + Overall management of VCM own huts & concessions and all aspects of HR incl. recruitment of core team members (10) and market staff (60+) contracting, administration, payroll (80+) + Organization and execution of recruitment fair for regular market staff & volunteers + Allocation of core team & regular staff; establishment of functional team operation + Preparation of year end, statistics and market evaluation incl. final wrap up
HUMAN RESOURCES: + Full cycle recruitment: 2 accounting assistants, 1 event manager, 1 retail manager, 1 Bar manager, 60+ temporary staff and 50+ volunteers + Budget oriented staff planning + HR related administration ++ Successfully organized and executed: -- Hiring day (conducted 180+ interviews), -- Training day for 100 people + Planned and adjusted shift schedules for staff and volunteers according to the company's needs + Bi-weekly payroll for 60+ staff + Employee relations ACCOUNTING: + Vendor Commissions (calculations, invoicing, book keeping, cash handling, banking) + Daily sales reports + Supervison of accounting assistants + Preparation of cash floats ++ Handout of daily cash ++ End of day cashouts + Reports and statistics