Fort Collins, Colorado, United States
I graduated from Colorado State University in May 2020 with a BS in Business Administration concentrating in Finance and minoring in French Language and Culture. I am dedicated to completing tasks efficiently and working with people whether that be clients or colleagues. I have 10+ years of customer service experience and 5 years of business office experience. I am always eager to learn more!
Responsibilities include: -Coordinating hiring and bi-weekly payroll for hourly employees, associates, and volunteers in the MIP department -Maintaining daily building operations and front-desk customer service -Offering operational support to staff and faculty and acting as a building proctor -Collaborating with the Administrative Teams within MIP to ensure functionality -Providing support to MIP Graduate Programs -Processing business documents such as disbursement vouchers, cash receipts, requisitions, etc.
Responsibilities in this position included: -Submitting travel authorizations and reimbursements for processing -Sending and responding to emails regarding travel information -Inputting salary reports and reconciling statements -Issuing background checks for new employees -Assisting the HR specialist with any other duties -Aiding in the facilitation student receptionist meetings and trainings Skills that were required for this position included: -High attention to detail and initiative -Knowledge and proficiency using MS Suite, Kuali Financial Systems, Oracle, Ariesweb, and Timeclock -Organization, time management, and flexibility -Verbal and written communication skills
This customer service role required : -A positive and helpful attitude while answering phone calls and greeting guests -Taking initiative to provide answers, or find answers when the knowledge was not readily available -Scheduling appointments for staff members in the various units in the Collaborative department Skills included: -Proficiency in MS Suite -Organization and attention to detail -Verbal and written communication skills
This position required two parts, mentoring and teaching a group of 15-17 students for two semesters. Responsibilities included: -Working with a diverse group of first year students to help them transition into college life -Meeting with students, individually, three times a semester to talk about goals and find ways to help them strive for success -Recording and reporting important information, and maintaining confidentiality -Co-teaching a university course focused on identity with an advisor/professor at the university -Collaborating with other mentors to organize events that involved students as well as others in the community Skills and training: -Monthly trainings with a variety of topics, mostly focused on dealing with diversity and high-risk students (Title IX and mandatory reporting) -Listening and communication skills -Organization and time management -Public speaking -Received a CRLA Certificate at Master Mentor Level III.
This role required excellent customer service, including: -Greeting customers and quoting wait times -Supporting servers with greeting and cleaning duties -Recording to-go orders and handling money Skills needed for this position included: -Time management -Communication skills -A positive attitude
This role required excellent customer service and overseeing of staff, including: -Serving customers, and receiving feedback (complaints and praise) -Scheduling, inventory, reconciliations, and money handling -Interviewing, hiring, training, and evaluating employees -Organizing and facilitating team meetings in collaboration with the General Manager Skills needed included: -Organization and time management -Speed, accuracy, and attention to detail -Communication skills -Knowledge of health requirements and codes -Microsoft Suite and data analysis