Stephanie T.

Customer Service

Greater Sacramento

About

Experience

  • Delivery Driver at DoorDash
    Dec 2020 - Present · 5 yrs 8 mos

    Use the DoorDash platform to receive, manage, update, and verify customer orders. Safely and accurately deliver food and groceries to various locations. Communicate effectively with customers and store staff to ensure positive service experiences. Navigate routes efficiently while adapting to traffic, road construction, and weather conditions. Maintain a clean vehicle and use insulated bags to preserve food quality.

  • Cashier Advocate at Target
    Sep 2019 - Dec 2020 · 1 yr 4 mos

    Greet customers and process purchases by scanning and bagging items at checkout. Assist with returns, exchanges, in-store pickup, and drive-up orders. Educate customers about the Target app and Target RedCard benefits. Resolve guest concerns by de-escalating situations and providing solutions aligned with company policies. Maintain a clean and welcoming shopping environment. Work efficiently in a fast-paced environment to reduce wait times and improve customer satisfaction.

  • Relocation at Career Break
    Jun 2019 - Sep 2019 · 4 mos

    I relocated from Stockton to Sacramento and was actively seeking new employment.

  • Cage Cashier at Kings Card Club
    Nov 2017 - Jun 2019 · 1 yr 8 mos

    Processed cash transactions, including exchanging casino chips for cash. Used Microsoft Excel, Word, and other software to record transactions and promotions. Verified currency using counterfeit detection tools and money counters. Maintained accurate cage balances and performed hourly cash counts. Prepared deposits, strapped currency, and handled coin inventory. Followed strict casino procedures and reported large transactions to management. Completed required reports and tax documentation accurately.