Palmyra, New York, United States
Married, mother of 3 children and 1 dog. I love spending as much time with them when I am not working. I enjoy being outside (especially in the fall months in NY and CT), reading, art and live music. Experienced Client Service Specialist with a successful background building and maintaining quality relationships for over 20 years. Amenable and adaptable with the strong ability to coordinate and manage multiple assignments and projects simultaneously. With over fifteen (15) years of experience as a very well organized and efficient Office Administrator, it has allowed me the opportunity to become a highly effective team leader and manager proficient in Microsoft Office including Word, Publisher, Outlook, Excel, as well as Micros and PCS Odyssey.
Accounting Responsibilities •Create and implement Excel spreadsheets that include calculations and formulas for analysis and management utilization •Prepare and balance cash drawers throughout the college café enterprise •Coordinate and manage Accounts Receivables that includes balancing, recording and reconciling bank deposits for upper management staff reporting •Preform randomized audits, creating trending loss/overage reports for corporate accounting •Review weekly, monthly, and yearly expenses for budget analysis and spending trends for upper management Human Resources Responsibilities •Coordinate and maintain company's record retention policies with sales, finance, and past employee files •New Hire coordination that includes filing background checks, I-9’s and drug screens •Train and mentor new employees in their respective job responsibilities •Maintain and update changes to annual HR policies for employees review and formal acknowledgement •Staff sign-ins and reports within Micros 3700 Point of Sales •Create and utilize reports within PCS Odyssey system
Patient Services Coordination • Responsible for scheduling patient appointments including front desk check-in/out process. • Answered triage patient phone calls • Coordinated patient insurance verification, prior approvals, as well as collecting, balancing co-payments and invoicing Office Management • Managed daily preparations that included charting, filing, and taking inventory of office supplies • Maintained software updates and troubleshooting for computers, printers and phones • Created and formulated Excel spreadsheets for data entry, as well as creating original documents for preserve for copying
Patient Services Coordination • Responsible for scheduling patient appointments including front desk check-in/out process. • Answered triage patient phone calls • Coordinated patient insurance verification, prior approvals, as well as collecting, balancing co-payments and invoicing Office Management • Managed daily preparations that included charting, filing, and taking inventory of office supplies • Maintained software updates and troubleshooting for computers, printers and phones • Created and formulated Excel spreadsheets for data entry, as well as creating original documents for preserve for copying