Boulder, Colorado, United States
Ten-Four Scale designs systems and processes across the customer life-cycle with an emphasis on human-centered design and robust change management to ensure adoption. How we do it: It's a people thing. We talk to everyone to build trust, buy-in, and transform how people see their contribution to the larger picture. Then, we build processes - complemented by technology - that help everyone do what they do, but better. Who we help: -Small to medium-sized companies -SaaS & Services companies -Anyone who needs organizational cultural shift to deploy change Choose from a range of deliverables designed for your needs
I'm a cross-functional product strategy and operations leader for CIENCE's hyper-growth mode. I uncover operational systems and processes details in order to develop comprehensive and creative solutions. I use gap analysis and data analysis to uncover areas of improvement, build technical solutions, and manage change management. I'm an expert on the life-cycle of the client and employee experience. I own the development of tracking and reporting on revenue and cost of SKUs, and mapping SKUs in internal databases. I emphasize automations and AI tools to maximize efficiency
Managed the sales journey for new clients. Developed and managed CIENCE's Channel Partner acquisition journey
Managed the sales cycle including: prospecting for new business, consulting with business owners and executives, closing new business and nurturing the relationship. Responsible for the development of strategies to shape and define partner acquisition strategy, partner sales operations, and partnership development.