Bronx, New York, United States
I am a people-first operations and HR practitioner who believes that when talent, systems, and strategy align, organizations outperform. My career has been built across both the U.S. and West Africa, leading workforce development, streamlining processes, and building operational foundations in fast-moving environments. I have worked across finance, media and hospitality, where I’ve strengthened team culture, built scalable workflows, and driven efficiencies that improved performance. Whether working through ambiguity or leading within resource-constrained ecosystems, I approach challenges through empathy, diligence, and a commitment to continuous improvement. My goal is to pursue a path into management consulting, where I can apply my experience in organizational effectiveness, problem solving, and cross-cultural leadership to help companies enhance performance, design people-centered solutions, and drive sustainable long-term growth. I am passionate about unlocking human potential, designing inclusive systems, and transforming organizations from the inside out.
Oversee daily restaurant operations and ensure efficiency and quality Manage back office duties such as payroll for staff, budgeting, inventory, setting financial benchmarks and controlling costs Ensure exceptional customer experience by addressing concerns promptly Lead, mentor and motivate staff to foster a positive work environment and enhance optimal productivity
Developed and implemented HR policies and procedures such as talent acquisition, training and development, employee relations, compensation and benefits Made sure all operations (back of house and front of house) run smoothly and aligned with quality standards Oversaw accounting, bank processes and money handling, monitored the financial data and recommended solutions to improve profitability
Developed and implemented project plans, timelines and budgets Supervised project teams such as contractors, architects and artisans Communicated constantly with client and team members to provide updates on project timelines and finances Maintained project records, reports and any other documentations
Assisted with corporate recruitment processes by scheduling and facilitating interviews, drafting offer letters, initiating background checks and hiring new employees into the WWE workday system Maintained digital copies of employee records Assisted with internal and external HR related inquiries as well as ad-hoc HR projects
Executed the best in-class experience for all hiring managers and candidates Observed, identified, recommended and helped to drive opportunities for improvements in all aspects of the talent acquisition life cycle and general operations Established great relationships with external partners and candidates for the continued benefit of WWE and the employer brand
Proven business development success by effectively using sales tools such as Salesforce and Guru Established, developed and maintained positive business and customer relationships Connected, and bolstered financial advisors understanding of RightCapital’s financial planning tool Interviewed potential new recruits as well as go to person for new recruits to job shadow
Supervised and provided training and orientation to new staff Provided customer service with incoming and outgoing packages and letters Entered nd maintained information in databases such as EZ TrackIt