Frisco, Texas, United States
I am a relationship-driven professional with experience in healthcare intake, client services, event coordination, and small business ownership. I thrive in roles that require organization, communication, and the ability to create exceptional experiences for clients, patients, and teams. I currently work as an Intake Specialist at PocketRN, where I guide patients and families through the onboarding process for care services. In this role, I coordinate intake procedures, support care transitions, and help ensure a seamless and supportive experience for individuals entering the healthcare system. In addition, I am the owner of Heatwave Lux Salon, where I built and operate a client-focused business centered around service excellence, organization, and relationship building. Prior to returning to the workforce full-time, I spent several years deeply involved in leadership roles within my community. I served on the PTA Executive Board as Vice President of Fundraising, where I organized and executed major fundraising initiatives and secured local sponsorships. I have also served as a Board of Governors member and committee participant at Gleneagles Country Club, collaborating with club leadership to organize large-scale events, coordinate vendors, and support charitable initiatives through the Charity Classic Committee. Across these roles, I have developed strong skills in: • Client and patient experience • Organization and operations coordination • Event planning and fundraising • Relationship building and sponsorship development • Problem solving and time management I am passionate about contributing to organizations that value strong relationships, exceptional service, and a proactive, solutions-focused mindset.
• Owner & Operator of a luxury salon business focused on delivering high-quality Infrared and Red Light Therapy Services
• Serve as the first point of contact for patients and families entering the PocketRN care program • Coordinate patient intake, eligibility verification, and onboarding into healthcare services • Communicate with patients, caregivers, and clinical teams to ensure a seamless care transition • Maintain accurate documentation and patient records within healthcare systems • Provide compassionate support while helping patients navigate healthcare resources Optional extra bullet if accurate: • Support care coordination and improve patient experience through proactive communication and follow-up