United States
· Assisting servers by delivering salads, soups, appetizers and drinks to guests in a timely and professional manner. · Assisted by refilling beverages, clearing plates, and resetting tables to maintain smooth operation. · Maintained a clean, organized, and guest-ready area during fast-paced conditions. · Anticipated guest needs and provided attentive service with a team-oriented mindset.
· Greeting and assisting guests, ensuring a welcoming and professional first impression. · Managing reservations and waitlists, and using scheduling software, coordinating efficiently during peak hours. · Operating multi-line phone systems to schedule reservations and manage inquiries. · Training new staff members in customer service, communication and organizational procedures.