Stephanie Dierks

DHL Supply Chain Operations Supervisor

Evansville, Indiana, United States

About

Graduate of the University of Southern Indiana. Master of Business Administration Undergraduate degree - Anthropology Major, History Minor Have a zest for learning and am a quick learner. Self-motivated to continually gain and improve upon new skills. Organized with an ability to plan and complete projects. Team player and enjoy a team environment but also able to work independently. I feel I have natural Leadership qualities and an entrepreneurial spirit. I am very innovative during problem solving.

Experience

  • Operations Supervisor at DHL Supply Chain
    Jun 2022 - Present · 4 yrs 1 mo

    • Manage day to day activities within two Good Manufacturing Practices departments both receiving raw material/ components needed for manufacturing and shipping of finished goods worldwide. • Manage two teams resource needs, pulling and pushing to help level load volume within two departments ~ 8 to 16 direct reports. • Knowledge of SAP and Red Prairie software systems along with processes used for receiving, building orders, inventory management, shipping, and serialization. • Build and maintain customer relationships and collaborate on new products being shipped to new countries or receiving new raw material/components from new manufacturers. • Maintain, update and create Work Instructions and Standard Operation Procedures for both shipping and receiving departments based on customer requests. • Sampling of packing components for client to make sure quality is maintained as well as segregating damage or lots that need further inspection. • Implement/Activate temperature monitors to ensure shipments are shipped and maintained at the correct temperature with no deviations to products before they arrive to final markets. Investigations into any deviations of those temperature monitors. • Participation in internal and external audits from regulatory agencies to ensure continued FDA compliance. • Utilize Lean practices and policies along with productivity reporting. • Training in safety policies along with hazardous material procedures.

  • The TJX Companies, Inc. (Full-time · 2 yrs)
    • Operations Supervisor
      Feb 2021 - Jun 2022 · 1 yr 5 mos

      • Manage day to day activities within department, including production planning, flow, and resource allocation to match needed output. • Develop and motivate ~30 full time associates to help meet goals and deadlines. Continual collaboration for daily performance output with team of fellow Supervisors in my immediate department of ~175 associates. Manage and train additional associates as needed. • Effectively communicate with Associates, Union, Human Resources and Management to maximize operational efficiency. • Perform continuous walk through of area discussing Behavior Based Safety to ensure everyone is safe and following all safety procedures. • Perform continuous Standard Methods Audits to ensure correct processes are being followed and provide comments for improvement opportunities. Review documentation for errors and problem solve any needing resolution. • Deliver disciplinary actions from behavior and performance write ups. Create action plans to ensure behavior and/or performance issues are resolved. • Lead continuous improvement projects. Inspect product for quality

    • Human Resources Generalist
      Jul 2020 - Feb 2021 · 8 mos

      • General Warehouse Staffing: Move candidates from application to day one of employment through applicant tracking system. Source, phone screen, interview, and fully onboard each applicant. Meet with management to forecast upcoming staffing needs. Attend area career fairs. • Payroll: Enter timecards and vacations for current associates through Kronos and Oracle management systems. Complete unemployment claims with corporate cost control. • Union Environment: Complete Labor Relations with associates and the union representative. Attend monthly grievance and facilitate from each individual. Partner with operations to enforce policy, and complete building investigations when necessary. Meet with associates needing ADA accommodations and develop a plan to work with the associate

  • University of Southern Indiana (5 yrs 7 mos)
    • Graduate Assistant
      Jun 2017 - Jul 2020 · 3 yrs 2 mos

      • Assisted the Director with meeting information deadlines • Talked with outside vendors to facilitate new projects • Extensive use of Excel, Word and Outlook • Assisted with invoicing and matching payments • Kept track of fuel usage with Fuel Force/looked for discrepancies

    • Student Ambassador
      Jan 2015 - Jul 2020 · 5 yrs 7 mos

      • Perform seminars to advise future study abroad students • Assist in the set-up of informational tables and study abroad meetings • Assist with culture shock and reentry to State side living once more

  • Executive Assistant at Law Office of Wilhite and Associates
    Apr 2017 - Sep 2017 · 6 mos

    • Primary contact for incoming phone calls, Scheduled meetings for Owner & with clients • Organized court documentation, communicated with clients, Delivered Eviction Notices for Section-8 Housing • Knowledge of Collect Max (CMAX), Knowledge of Sage Peachtree accounting

  • Visitor Services at Mesker Park Zoo & Botanical Gardens
    May 2011 - Apr 2017 · 6 yrs

    • Merchandise sales, Special events, Birthday parties, Educational activities with children • Tram, Paddle & bumper boats operation providing educational tour type information • Managed/Trained new employees, Assisted with First Aid situations