Elkins Park, Pennsylvania, United States
Experienced operations leader and project management expert with a proven record of driving transformative change for startups, small businesses, and corporate teams. Known for streamlining workflows, building inclusive cultures, and aligning day-to-day operations with big-picture strategy. Adept at managing growth, leading cross-functional teams, and implementing scalable solutions that improve collaboration, efficiency, and organizational health. Recognized for clear communication, strategic thinking, and a hands-on leadership style that consistently delivers results.
Operations consulting for small businesses, nonprofits, and startups Fractional COO services: strategic support without the full-time cost Project management and implementation support Workflow and systems optimization Light bookkeeping and financial organization Internal process audits and recommendations Staff onboarding systems and SOP development Event and program planning logistics Virtual administrative support Communications and stakeholder coordination CRM, project management, and collaboration tool setup (e.g. Asana, Trello, Airtable) Freelance operations support for marketing and tech agencies Tailored solutions for service providers like realtors, HVAC companies, and solo entrepreneurs
• Established and embedded guiding principles to define organizational culture, resulting in increased employee engagement and more targeted development efforts, including the creation of team channels centered on shared interests like cooking, wellness, and hobbies, strengthened cross-team relationships and contributed to a more inclusive, connected workplace. • Developed blueprints to facilitate marketing plan implementations, halving the time required for data entry and supply. • Assisted in creating asset briefs for projects and programs, reducing completion time by fourteen business days.
• Demonstrated project management expertise by overseeing complex schedules, enforcing assignment deadlines, and developing clear, scalable guidelines that improved workflow consistency and ensured timely, high-quality project execution across teams.
• Managed the daily delegation of 45–60 design projects across a team of 10+ designers by evaluating individual work cadence, efficiency, and communication styles—ensuring balanced workloads, faster turnaround times, and consistent project quality. • Oversaw project timelines and workflows by developing schedules aligned with approved processes for new requests, initially using Salesforce and later transitioning to Workfront for improved tracking and efficiency.
• Demonstrated leadership in project delegation by efficiently assigning 85-100 monthly design projects to a team of eleven designers, using inMotion (Lytho) to evaluate each team member’s workload, speed, and strengths for effective task distribution. • Demonstrated project management expertise by overseeing complex schedules, enforcing assignment deadlines, and developing clear, scalable guidelines that improved workflow consistency and ensured timely, high-quality project execution across teams. • Achieved considerable time savings by creating templates, workflows, and procedures, resulting in a monthly reduction of 10-12 work hours.